Disaster resilience and crisis communication
Articulous works with government agencies, industry sectors and private businesses to prepare them for their worst case scenarios.
We help organisations and industry sectors turn a crisis into an opportunity so they can improve the way they operate and return to business sooner following a disaster.
We work closely with clients to identify stakeholder needs and co-design, implement and test solutions they can use confidently.
Our work includes developing issues and crisis management responses and plans, bespoke industry crisis toolkits and delivering crisis communication exercises.
We have also delivered a number of community flood forums across Australia on behalf of the Insurance Council of Australia, the Queensland Inspector-General Emergency Management, Melbourne Water and local councils.
Issues and crisis communication
We’ve worked with all levels of government, ASX-listed corporations and multiple business sectors when they are in trouble to develop tailored solutions and communications to manage their reputation.
This has included developing public information on COVID-19 health directives for the general public and key stakeholder groups at critical times throughout the pandemic.
Our comprehensive and easy to use digital crisis toolkits have helped multiple sectors and organisations to prepare, respond and recover from a range of crises and disasters.
Our award-winning crisis toolkits include a number of Australian firsts, including the Small business disaster hub website and app, the Tourism Crisis Communication Toolkit and the Queensland Shark Control Program Crisis Framework.
These resources provide a one-stop shop for different sectors to manage a range of crises, including tailored checklists, messaging, crisis tips and case studies.
Our Expert Crisis Team
Amanda is a high-energy facilitator who can inspire innovation and deftly bring people to consensus. Her passion makes her a highly sought-after speaker.
Crisis training exercises
Based on different organisations’ different needs, we also deliver crisis communication exercises to help agencies, government, industry and businesses work together and communicate better in a crisis.
All our training sessions focus on practical skills and real-life scenarios to fully equip your team to manage your reputation or a disaster.
Some of our crisis communications and disaster management training projects.