Articulous Academy

Articulous Academy provides real life communications, community engagement and crisis management training in Australia by experts on the front line of engagement.
We love sharing our knowledge, helping others to be better communicators and get real results in their engagement work.
Our communications, crisis, media and engagement training provides hands-on skills using real-life case studies and exciting multimedia to bring courses to life. We know our training changes the way people think and act.
Tiers of training
Our communication and engagement experts can improve your and your team’s skills and confidence. We can help individuals become confident and influential members of your organisation.
- ^You can join one of our courses
- ^We can deliver exclusively to your team
- ^We can develop a customised program that meets your unique needs
Difficult conversations in the field
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Our Difficult Conversations training can open the door for you to feel more confident in approaching every type of conversation with stakeholders at all levels.
Diversity, Equity and Inclusion
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This program unpacks the principles of DEI, then challenges program participants to explore the barriers, systems and structures that impact on engagement. It challenges the concept of “hard to reach” and asks participants to consider who is “hardly reached” in traditional engagement methods and process.
Facilitating the Tough Stuff (advanced facilitation)
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This program stretches you by practicing a range of facilitation tactics, to explore the skills needed to successfully facilitate challenging groups, dynamics, and increasing levels of complexity.
Small business disaster resilience training
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You can prepare to manage your business through a disaster. Our one day training takes you through the resources you need before and after the disaster.
Crisis communication and media training
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When a disaster or crisis strikes, it can also blow away your usual way of communicating, leaving you not knowing what to do and say. Learn how to manage traditional and social media so your reputation stays intact.
Delivering deliberative engagement
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This program provides the ‘how to’ in successfully designing and delivering deliberative engagement methods that aim to bring together a group of people who represent the community, to solve some of the most complex challenges of our time.
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Digital and online engagement
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This specialised program provides hands-on skills to get up to speed quickly with the latest in digital engagement.
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Digital facilitation
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A half-day specialised training program to provide strategies and tools to facilitate online conversations.
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Co-design
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A three-hour specialised training program to provide strategies and tools to effectively convene a Co-design process.
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Advisory and reference groups
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A three-hour specialised training program to provide strategies and tools to effectively convene and manage stakeholder and community advisory and reference groups.
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Frontline engagement
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This one-day training program for staff working on infrastructure, construction or in customer service centres who, due to their customer facing interactions, become the “frontline” for the engagement.
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Engagement for elected officials
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Hosted over three sessions, or one intensive day, this introductory program is designed for newly elected Councillors.
Fast track IAP2 Certificate of Engagement
We offer a fast-track schedule that means you can gain your full IAP2 Australasian Certificate of Engagement in just a few weeks. This fast track is for the core courses: Essentials of Engagement, Apply Engagement Methods and Design and Plan Engagement.
Essentials of Engagement
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In this one-day prerequisite for IAP2 Australasia’s Certificate in Engagement, you will learn the key models of engagement and practice.
Apply Engagement Methods
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This two-day course details what it takes to plan and deliver successful engagement methods.
Design and Plan Engagement
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This two-day course is for those who need to have an understanding of how to design and implement engagement projects.
Engaging with influence
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This one-day course is designed for practitioners who want to improve their skills in engaging with influence within an organisation.
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Strategies for complex engagement
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This two-day course is designed for experienced practitioners, The program will challenge the thinking of experienced community and stakeholder professionals, taking them on a “deep dive” into complex and challenging engagement.
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Conflict in engagement
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This one-day program equips those who face situations of conflict in the engagement context to better manage the dynamics.
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Building an engaging organisation
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This two-day module is designed specifically for senior practitioners and managers responsible for the community engagement function in your organisation.
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Evaluating engagement
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This one-day course is designed for practitioners who need to evaluate the outcomes of an engagement project.
Our trainers
- ^Are experienced professional journalists, corporate communicators and town planners
- ^Work every day to deliver successful outcomes in the most challenging engagement environments, with experience working in Australia, New Zealand and the USA
- ^Understand the challenges you face engaging in major projects across all sectors
- ^Are licenced to deliver IAP2’s Australasian Certificate of Engagement and specialist courses
- ^Have led the development of industry standards for engagement practices
Amanda Newbery
Amanda is a high-energy facilitator who can inspire innovation and deftly bring people to consensus. Her passion makes her a highly sought-after speaker.
Alice Sherring
An experienced trainer, Alice is known for her ability to clearly articulate and explore complex concepts and problems with diverse groups. Alice has provided executive coaching services for managers and executives in Queensland.
Sue Monk
Our training
We develop bespoke specialised communications, crisis management, media management and engagement courses to meet what industry tells us you need.
Our training is delivered online around Australia and the Asia Pacific, or in person at a location that suits you.
Who we work with
We have trained people from all walks of life, giving them the confidence to know when to communicate and how to engage – and how to tell the difference.
We also provide executive coaching to directors and partners of national firms and publicly listed companies.