Articulous Academy

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Articulous Academy provides real life communications, community engagement and crisis management training in Australia by experts on the front line of engagement.

We love sharing our knowledge, helping others to be better communicators and get real results in their engagement work.

Our communications, crisis, media and engagement training provides hands-on skills using real-life case studies and exciting multimedia to bring courses to life. We know our training changes the way people think and act.

Training spotlight

Engaging in the health sector

Articulous has been engaging in the health sector since day one, at the local, state and federal level. We have two training programs tailorer for health sector engagement.

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IAP2 Australasia Certificate of Engagement training

Essentials of Engagement, Apply Engagement Methods and Design and Plan Engagement.
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Our training programs

Our communication and engagement experts can improve your and your team’s skills and confidence. We can help individuals become confident and influential members of your organisation.

  • You can join one of our courses
  • We can deliver exclusively to your team
  • We can develop a customised program that meets your unique needs
Design and Plan Deliberative Engagement processes

Want to know how to do deliberative engagement well? Amanda Newbery and Max Hardy unpack what’s REALLY essential in delivering effective deliberative engagement processes.

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Engagement refresh

In Engagement Refresh, we will go back over the basics of engagement, the methods, and ways to implement engagement.

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Codesign

A specialised training program to provide strategies and tools to effectively convene a Codesign process.

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Unpopular decisions

A specialised training program to provide strategies and tools to engage on unpopular projects.

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Engaging in the field

Engaging in the field training can open the door for you to feel more confident in approaching every type of conversation with stakeholders at all levels.

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Diversity, Equity and Inclusion

This program unpacks the principles of DEI, then challenges program participants to explore the barriers, systems and structures that impact on engagement. It challenges the concept of “hard to reach” and asks participants to consider who is “hardly reached” in traditional engagement methods and process.

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Facilitating the Tough Stuff (advanced facilitation)

This program stretches you by practicing a range of facilitation tactics, to explore the skills needed to successfully facilitate challenging groups, dynamics, and increasing levels of complexity.

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Small business disaster resilience training

You can prepare to manage your business through a disaster. Our one day training takes you through the resources you need before and after the disaster.

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Crisis communication and media training

When a disaster or crisis strikes, it can also blow away your usual way of communicating, leaving you not knowing what to do and say. Learn how to manage traditional and social media so your reputation stays intact.

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Engagement for technical staff

Understand why community members act and speak the way they do, learn how to build amicable and productive conversations. Take away practical skills and scripts.

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Delivering deliberative engagement

This program provides the ‘how to’ in successfully designing and delivering deliberative engagement methods that aim to bring together a group of people who represent the community, to solve some of the most complex challenges of our time.

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Digital and online engagement

This specialised program provides hands-on skills to get up to speed quickly with the latest in digital engagement.

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Digital facilitation

A half-day specialised training program to provide strategies and tools to facilitate online conversations.

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Advisory and reference groups

A three-hour specialised training program to provide strategies and tools to effectively convene and manage stakeholder and community advisory and reference groups.

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Frontline engagement

This one-day training program for staff working on infrastructure, construction or in customer service centres who, due to their customer facing interactions, become the “frontline” for the engagement.

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Engagement for elected officials

Hosted over three sessions, or one intensive day, this introductory program is designed for newly elected Councillors.

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“Eye and ear opening. A string of valuable questions asked that push your boundaries, sometimes uncomfortably, but with real meaning and lessons learnt.”

Training participant

“Enlightening and engaging. I learnt so much about what I can and should be doing, as well as about myself and how that impacts my work and engagement.”

Training participant

“Excellent experience exploring, revisiting and considering how we engage with and reach hardly reached groups!”

Training participant

Our trainers

  • Are experienced professional journalists, corporate communicators and town planners
  • Work every day to deliver successful outcomes in the most challenging engagement environments, with experience working in Australia, New Zealand and the USA
  • Understand the challenges you face engaging in major projects across all sectors
  • Are licenced to deliver IAP2’s Australasian Certificate of Engagement and specialist courses
  • Have led the development of industry standards for engagement practices

Amanda Newbery

Amanda is an international award-winning engagement and communications expert who has led multiple ground-breaking projects. Widely recognised for her ability to quickly understand attitudes, perceptions and markets, Amanda leads a team of senior professionals at Articulous, the award-winning company she founded.
Amanda is a high-energy facilitator who can inspire innovation and deftly bring people to consensus. Her passion makes her a highly sought-after speaker.

Alice Sherring

With more than a decade of experience developing innovative stakeholder engagement strategies for complex projects, Alice is a highly sought-after facilitator, trainer and strategist.
An experienced trainer, Alice is known for her ability to clearly articulate and explore complex concepts and problems with diverse groups. Alice has provided executive coaching services for managers and executives in Queensland.

Sue Monk

Sue’s expertise in crisis communications, media relations and disaster management is highly sought after. She developed Australia’s first comprehensive online Small Business Disaster Hub and award-winning crisis communication toolkits for a range of industries including tourism, small business, health and finance. She trains at every level across a range of sectors including tourism, emergency services, finance, small business, infrastructure, law, non-profit, government, mining and planning.

Our training

We develop bespoke specialised communications, crisis management, media management and engagement courses to meet what industry tells us you need.

Our training is delivered online around Australia and the Asia Pacific, or in person at a location that suits you.

Who we work with

We have trained people from all walks of life, giving them the confidence to know when to communicate and how to engage – and how to tell the difference.

We also provide executive coaching to directors and partners of national firms and publicly listed companies.