Articulous Academy
Articulous Academy provides real life communications, community engagement and crisis management training in Australia by experts on the front line of engagement.
We love sharing our knowledge, helping others to be better communicators and get real results in their engagement work.
Our communications, crisis, media and engagement training provides hands-on skills using real-life case studies and exciting multimedia to bring courses to life. We know our training changes the way people think and act.
Training spotlight
Our training programs
Our communication and engagement experts can improve your and your team’s skills and confidence. We can help individuals become confident and influential members of your organisation.
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You can join one of our courses
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We can deliver exclusively to your team
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We can develop a customised program that meets your unique needs
Design and Plan Deliberative Engagement processes
Want to know how to do deliberative engagement well? Amanda Newbery and Max Hardy unpack what’s REALLY essential in delivering effective deliberative engagement processes.
Engagement refresh
In Engagement Refresh, we will go back over the basics of engagement, the methods, and ways to implement engagement.
Codesign
A specialised training program to provide strategies and tools to effectively convene a Codesign process.
Unpopular decisions
A specialised training program to provide strategies and tools to engage on unpopular projects.
Engaging in the field
Engaging in the field training can open the door for you to feel more confident in approaching every type of conversation with stakeholders at all levels.
Diversity, Equity and Inclusion
This program unpacks the principles of DEI, then challenges program participants to explore the barriers, systems and structures that impact on engagement. It challenges the concept of “hard to reach” and asks participants to consider who is “hardly reached” in traditional engagement methods and process.
Facilitating the Tough Stuff (advanced facilitation)
This program stretches you by practicing a range of facilitation tactics, to explore the skills needed to successfully facilitate challenging groups, dynamics, and increasing levels of complexity.
Small business disaster resilience training
You can prepare to manage your business through a disaster. Our one day training takes you through the resources you need before and after the disaster.
Crisis communication and media training
When a disaster or crisis strikes, it can also blow away your usual way of communicating, leaving you not knowing what to do and say. Learn how to manage traditional and social media so your reputation stays intact.
Engagement for technical staff
Understand why community members act and speak the way they do, learn how to build amicable and productive conversations. Take away practical skills and scripts.
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Delivering deliberative engagement
This program provides the ‘how to’ in successfully designing and delivering deliberative engagement methods that aim to bring together a group of people who represent the community, to solve some of the most complex challenges of our time.
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Digital and online engagement
This specialised program provides hands-on skills to get up to speed quickly with the latest in digital engagement.
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Digital facilitation
A half-day specialised training program to provide strategies and tools to facilitate online conversations.
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Advisory and reference groups
A three-hour specialised training program to provide strategies and tools to effectively convene and manage stakeholder and community advisory and reference groups.
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Frontline engagement
This one-day training program for staff working on infrastructure, construction or in customer service centres who, due to their customer facing interactions, become the “frontline” for the engagement.
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Engagement for elected officials
Hosted over three sessions, or one intensive day, this introductory program is designed for newly elected Councillors.
Engagement Institute Certificate of Engagement
We offer a fast-track schedule that means you can gain your full Engagement Institute Australasian Certificate of Engagement in just a few weeks. This fast track is for the core courses: Essentials of Engagement, Apply Engagement Methods and Design and Plan Engagement.
Engagement Institute Essentials of Engagement
In this one-day prerequisite for Engagement Institute Australasia’s Certificate in Engagement, you will learn the key models of engagement and practice.
Engagement Institute Apply Engagement Methods
This two-day course details what it takes to plan and deliver successful engagement methods.
Engagement Institute Design and Plan Engagement
This two-day course is for those who need to have an understanding of how to design and implement engagement projects.
Engaging with influence
This one-day course is designed for practitioners who want to improve their skills in engaging with influence within an organisation.
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Strategies for complex engagement
This two-day course is designed for experienced practitioners, The program will challenge the thinking of experienced community and stakeholder professionals, taking them on a “deep dive” into complex and challenging engagement.
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Conflict in engagement
This one-day program equips those who face situations of conflict in the engagement context to better manage the dynamics.
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Building an engaging organisation
This two-day module is designed specifically for senior practitioners and managers responsible for the community engagement function in your organisation.
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Evaluating engagement
This one-day course is designed for practitioners who need to evaluate the outcomes of an engagement project.
Our trainers
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Are experienced professional journalists, corporate communicators and town planners
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Work every day to deliver successful outcomes in the most challenging engagement environments, with experience working in Australia, New Zealand and the USA
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Understand the challenges you face engaging in major projects across all sectors
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Are licenced to deliver IAP2’s Australasian Certificate of Engagement and specialist courses
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Have led the development of industry standards for engagement practices
Amanda Newbery
Amanda is an international award-winning engagement and communications expert who has led multiple ground-breaking projects. Widely recognised for her ability to quickly understand attitudes, perceptions and markets, Amanda leads a team of senior professionals at Articulous, the award-winning company she founded.
Amanda is a high-energy facilitator who can inspire innovation and deftly bring people to consensus. Her passion makes her a highly sought-after speaker.
Alice Sherring
With more than a decade of experience developing innovative stakeholder engagement strategies for complex projects, Alice is a highly sought-after facilitator, trainer and strategist.
An experienced trainer, Alice is known for her ability to clearly articulate and explore complex concepts and problems with diverse groups. Alice has provided executive coaching services for managers and executives in Queensland.
Sue Monk
Sue’s expertise in crisis communications, media relations and disaster management is highly sought after. She developed Australia’s first comprehensive online Small Business Disaster Hub and award-winning crisis communication toolkits for a range of industries including tourism, small business, health and finance. She trains at every level across a range of sectors including tourism, emergency services, finance, small business, infrastructure, law, non-profit, government, mining and planning.
Our training
We develop bespoke specialised communications, crisis management, media management and engagement courses to meet what industry tells us you need.
Our training is delivered online around Australia and the Asia Pacific, or in person at a location that suits you.
Who we work with
We have trained people from all walks of life, giving them the confidence to know when to communicate and how to engage – and how to tell the difference.
We also provide executive coaching to directors and partners of national firms and publicly listed companies.