In this one-day prerequisite for IAP2 Australasia’s Certificate in Engagement, you will learn the key models of engagement and practice.

This two-day course details what it takes to plan and deliver successful engagement methods.

This two-day course is for those who need to have an understanding of how to design and implement engagement projects.

This one-day course is designed for practitioners who want to improve their skills in engaging with influence within an organisation.

This two-day course is designed for experienced practitioners, The program will challenge the thinking of experienced community and stakeholder professionals, taking them on a “deep dive” into complex and challenging engagement.

This one-day program equips those who face situations of conflict in the engagement context to better manage the dynamics.

This two-day module is designed specifically for senior practitioners and managers responsible for the community engagement function in your organisation.

This one-day course is designed for practitioners who need to evaluate the outcomes of an engagement project.

This program stretches you by practicing a range of facilitation tactics, to explore the skills needed to successfully facilitate challenging groups, dynamics, and increasing levels of complexity.

This program provides the ‘how to’ in successfully designing and delivering deliberative engagement methods that aim to bring together a group of people who represent the community, to solve some of the most complex challenges of our time.

This program unpacks the principles of DEI, then challenges program participants to explore the barriers, systems and structures that impact on engagement. It challenges the concept of “hard to reach” and asks participants to consider who is “hardly reached” in traditional engagement methods and process.

This specialised program provides hands-on skills to get up to speed quickly with the latest in digital engagement.

A half-day specialised training program to provide strategies and tools to facilitate online conversations.

A three-hour specialised training program to provide strategies and tools to effectively convene a Co-design process.

A three-hour specialised training program to provide strategies and tools to effectively convene and manage stakeholder and community advisory and reference groups.

This one-day training program for staff working on infrastructure, construction or in customer service centres who, due to their customer facing interactions, become the “frontline” for the engagement.

Hosted over three sessions, or one intensive day, this introductory program is designed for newly elected Councillors.