IAP2 Certificate of Engagement

Upcoming course information



Coming soon!


5 day course


Too exclusive to reveal


To view the scheduled course dates of IAP2 courses, click ‘register now’

            Secure your spot below:

Course overview

Engagement training for 2024’s challenges

Gain your IAP2 Australasian Certificate of Engagement. In this course, you will earn an industry-standard qualification in community engagement, as we teach you the skills required to effectively capture the perspectives of community members using innovative, inclusive, best-practice techniques. In 2024, the following courses will be delivered across a month:

Participants are encouraged to register for the full 5-day course duration, however, single course registrations are available.

***Please note, ‘Essentials of Engagement’ is a prerequisite course, that must be completed before booking in for ‘Apply Engagement Methods’ or ‘Design and Plan Engagement’. If you’ve completed Essentials elsewhere, you can complete the other courses here to gain your full certificate. At the end of five days of training you will attain the IAP2 Australasian Certificate of Engagement.

Delivered in person in the Brisbane CBD (location TBC).
24 participants only. This makes sure you get the best possible student experience with our IAP2 Licensed Trainer.


Click the register button for dates and cost.

IAP2 Essentials of Engagement

Learning objectives:

  • ^Demonstrate understanding of the different uses of engagement
  • ^Explain the characteristics of successful engagement (community/stakeholder and organisational dynamic)
  • ^ Design a simple community/stakeholder engagement activity, justifying decisions about why, when, and how to engage
  • ^ Assess the community and stakeholder factors that shape engagement
  • ^Assess the core elements for effective engagement: context, people, scope, purpose and influence
  • ^Identify emerging engagement practice e.g. participatory budgeting or ‘gamification’
  • ^ Identify their own role in engagement and their learning needs.

IAP2 Apply Engagement Methods

Learning objectives:

  • ^Examine the key steps in selecting an appropriate method
  • ^ Explore the aspects of design, question design and data analysis
  • ^ Examine issues which arise in delivery and how to manage groups
  • ^Explore commonly-used engagement techniques
  • ^Communicate technical information in an accessible way.

IAP2 Design and Plan Engagement

Learning objectives:

  • ^Define the purpose and context for engagement
  • ^ Interpret the needs and context of the organisation, stakeholder and community
  • ^ Select and define the roles and influence of the organisation, stakeholders and communities on the decision, action and form of engagement
  • ^Design engagement approaches for a range of purposes and situations
  • ^ Reach and activate community and organisational participation
  • ^Integrate monitoring and evaluation into the engagement plan and activities

Click the register button below for dates and cost.

Who is this course for?

The certificate is designed for anyone who needs to increase their engagement understanding and skills and apply them to their work. It is ideal for emerging practitioners or anyone involved in community engagement projects in:

  • ^Government
  • ^Utilities
  • ^Education
  • ^Not for Profit
  • ^Community Organisations.


This course is delivered in-person over five days within a month.

  • ^8:30am – 4:30pm (includes morning, lunch and afternoon breaks)
  • ^Prerequisites: 'IAP2 Essentials of Engagement' is a prerequiste course for 'IAP2 Apply Engagement Methods' and 'IAP2 Design and Plan Engagement'. No prior study necessary when registering for the full course.
  • ^Training scenarios
  • ^Course material including the templates and tools for each stage

Register here for the full certificate!

You can pay for the full course using the ‘register’ button below. You can use all major credit and debit cards.

You can also ask us to invoice you. The invoice must be paid by ten working days before the course starts, unless we’ve reached a different agreement. If it is not paid in full, we may give your place to someone on our waiting list.


Click the register button for dates and cost.

You will receive a tax invoice after payment. If you need an alternative payment method, please contact training@articulous.com.au.
Your place will not be confirmed until payment is received.

Training participants say…

“Amanda from Articulous was key to the success of our Community Safety Think Tank. I’d highly recommend Amanda and Articulous for the ability to understand our needs, design and facilitate a workshop with innovative and creative tools to bring forward excellent thinking from the group.”

“Alice is super supportive and brings everyone’s ideas and inputs into the course, and provides relevance.”

Training participant

“Alice delivered exactly what I didn’t know I needed to know.”

Training participant

“Amanda Newbery is the best trainer I have had to date. She was knowledgeable and engaging. She also went into the group work in Miro and made suggestions in the breaks – which has never ever happened before in a training course i have done with IAP2.”

Really informative and helpful. Positive, practical, provided good strategies for difficult situations.

Training participant
Trainers Alice Sherring and Amanda Newbery sitting on the couch

Your trainers

Alice Sherring

With more than a decade of experience developing innovative stakeholder engagement strategies for complex projects, Alice is a highly sought-after facilitator, trainer and strategist.

An experienced trainer, Alice is known for her ability to clearly articulate and explore complex concepts and problems with diverse groups. Alice has provided executive coaching services for managers and executives in Queensland.

Amanda Newbery

Amanda is an international award-winning engagement and communications expert who has led multiple ground-breaking projects. Widely recognised for her ability to quickly understand attitudes, perceptions and markets, Amanda leads a team of senior professionals at Articulous, the award-winning company she founded.

Amanda is a high-energy facilitator who can inspire innovation and deftly bring people to consensus. Her passion makes her a highly sought-after speaker.