Community and stakeholder engagement

You need to involve the community or stakeholders in the decisions that your organisation makes. We help you to engage with purpose, whether it be to guide people through major change, drive projects forward or influence behaviour change.

Whether your organisation is government or private sector, if your project:

  • ^Is controversial
  • ^generates high emotion or outrage
  • ^is addressing complex problems
  • ^needs an independent or external perspective

then we can help you to engage the right people, the right way, at the right time, with the right message.

Our services


We develop successful and practical frameworks, strategies and processes that can deliver your project’s outcomes.

Face-to-face facilitation

Our team of senior professionals are expert facilitators for internal or community groups, no matter how challenging.

Organisational development

We can support your internal communications and engagement teams and processes, or we can help you with surge capacity.

Engagement implementation

We successfully implement engagement processes like community reference and focus groups, stakeholder research, community events and complex processes like deliberative engagement. 

Digital engagement

We’ve been using digital engagement in our work since 2014. In fact, we helped write the training and continue to lead the way in digital innovation for engagement.

Data analysis

We’re expert data analysts who can tell the story of your project through your data, making it easy to understand your business.

Evaluation and reporting

We know what data you need to collect, how to evaluate it, and how to report on it to your project board, your organisation, and every level of government right through to Parliament.

Amanda Newbery and Alice Sherring from Articulous Academy

Training for you and your team

Our IAP2 licensed trainers are frequently engaged to design and write courses for the engagement industry.

We can deliver the IAP2 Certificate of Engagement suite of courses to your team, in house or via one of our open courses. We also train in a range of specialty engagement courses for project teams, councillors and staff, and engagement professionals. Or, we can design a bespoke training solution for your team and your industry.