Gain deeper insights with stakeholder interviews
Stakeholder interviews are an effective way to gather rich data from your stakeholders using open ended questions. On the IAP2 engagement spectrum they are at the consult level: to obtain public feedback on analysis, alternatives and/or decisions. …
Employee engagement
With employee engagement, we engage employees to identify the nature of the reason underpinning poor results, particularly with staff morale or productivity, and together we solve those challenges. …
150,000 people engaged – Community insight #3 Data and tech
Over the past four years, we’ve engaged more than 150,000 across Australia and New Zealand to address the big issues facing our communities and organisations. That’s 150,000 people who’ve made an active contribution, mostly positive, and not just 150,000 clicks, views or …
150,000 people engaged – Community insight #2 Environment
In the second part of our Insights series, gained from engaging with over 150,000 people across Australia and New Zealand, we unpack the many shades of green: what does the community think of environment. Aside from the technology and data, one of …
150,000 people engaged – Community insight #1 Change is not always scary
There’s a terrible myth that people don’t want change. That’s just not true. What people are actually afraid of is change when there’s no sense of control. Or when change is forced upon them and there are no options. Most people, when …
Beware of this four letter word when analysing community responses
You may have heard that online surveys are dead. Even though you’re constantly being bombarded with emails and website pop ups requesting your valuable input in the form of an online survey. How many of them do you simply ignore? …
Successful Reputation Risk Management Boils Down To Three Things.
I had an opportunity recently to talk to a client about managing an issue that threatened the company’s brand in the long term. …
Why Is Outrage In Public Discourse Acceptable?
It seems to me that outrage, confected or otherwise is being seen as a completely legitimate tool in public discourse. …
The ART of Conversation: Blending in
Blending in provides a sense of safety and comfort and often self-preservation, but if we really want to inspire change sometimes we need to take a risk and stand out. …
The ART of Conversation: Behind Every Door is Something New
Get ready to walk through that door of opportunity which has been enticing you for some time. There’s a reason you keep wanting to open it and you never know what you’ll find. …
How Do You Solve A Problem Like ….? Dealing With Workplace Bullying.
Have you ever been the victim of workplace bullying? What exactly is workplace bullying anyway and how would you know if you have suffered from it? …
The ART Of Conversation: Sometimes Things are Meant to Fit Together
Meaningful conversations are created when words and ideas combine in a way that brings people together. Often we have different ideas or beliefs, but it’s how we handle the conversation that matters. …
5 Reasons We Should Embrace Teamwork
In my university days the dreaded ‘teamwork’ used to send shivers down my spine as I knew full well it would usually involve 50 percent of the group actually doing the work, and the rest sitting idly waiting for the assessment to …