In recent times we have noticed that there has been strong support from organisations that are investing in their engagement processes to develop engagement frameworks.
understand your audience
Even when engagement looks like it failed it can teach you a lot.
However this one particular session did not exactly erupt with enthusiasm from the local community. So what does this mean? Did the engagement fail?
Reaching Consensus can be Tough, but not Impossible when Values Come in to Play.
While reaching consensus in some situations might seem impossible, there are tools and tactics good facilitators and negotiators can use to ensure all parties meet a common ground.
Communications – A Few Tips to Cutting Through
Imagine you are a marketer, how you would try to market to that eclectic mix! In a world of tailored content it is always going to be highly challenging to market to everybody on every level with every story.
Why Is Outrage In Public Discourse Acceptable?
It seems to me that outrage, confected or otherwise is being seen as a completely legitimate tool in public discourse.
What the Adam Goodes incident should be teaching us about empathy
One thing that working in community engagement has taught me is that it really doesn’t cost you a thing to better understand somebody else’s point of view or somebody else’s values.
Why Do We Get So Confused When We Talk About Online?
This whole internet thing in the scheme of everything is pretty new, but when business moves so quickly and we have had the best part of twenty years to adapt to the web as a business tool, why does the internet inhibit our rational thinking?
Why Do We Use Jargon And How Can We Stop?
Here is a shocking revelation, are you ready? We all use jargon at work because it puts us in a position of power.
Visual Communication: Why Icons and Emoticons Matter
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