As we prepare for the Brisbane 2032 Olympic and Paralympic Games, the historic trend of cities going well beyond their budget is in the front of taxpayer's minds. However, compared to previous Olympic and Paralympic Games, the fast development of artificial...
Technology in engagement
Ten ways to engage with young people
If you want fresh thinking and innovation, then you need to engage with young people. We’ve run Australia’s first youth summit on climate change initiated by a Council, and engaged thousands of students through travelling shows, and ran a curated film competition....
150,000 people engaged – Community insight #3 Data and tech
Over the past four years, we've engaged more than 150,000 across Australia and New Zealand to address the big data issues facing our communities and organisations. That's 150,000 people who've made an active contribution, mostly positive, and not just 150,000 clicks,...
150,000 people engaged – Community insight #1 Change is not always scary
There's a terrible myth that people don't want change. That's just not true. What people are actually afraid of is change when there's no sense of control. Or when change is forced upon them and there are no options. Most people, when they understand the challenges,...
Are online surveys dead?
You may have heard that online surveys are dead. Even though you’re constantly being bombarded with emails and website pop ups requesting your valuable input in the form of an online survey. How many of them do you simply ignore?
IoT Conference
Humans, technology and data in focus at the IoT conference Drones, self drive miniature smart cars, and smart data were highlights of the National IoT (Internet of Things) Conference in Melbourne on 4 June. Amongst the smart gadgets, it was the human aspect of...
Smart Cities for Humans not Robots
The world is full of clever data scientists, infrastructure specialists and planners who can design smart cities. And if we designed cities for robots and analysts the job is simple. Ok, not simple, but possible. But cities are not places for robots. Cities are places...
Artificial Intelligence: Is it something to fear or favour?
I am intrigued by the fear of a potential technological revolution. Will technology steal away my livelihood? Will it mean we are devoid or lacking of skills required to fully embrace new technology?
Could a conversation with a computer change how we engage?
Conversational User Interfaces (CUIs), more commonly known as voice recognition tools or chatbots, have big implications for engagement professionals, and we should be excited – very excited. The question on my lips is not whether the rise of conversational interfaces can help us to engage, but how we can best use them to engage in meaningful ways.