Technology in engagement

How AI will change the Games forever  

How AI will change the Games forever  

As we prepare for the Brisbane 2032 Olympic and Paralympic Games, the historic trend of cities going well beyond their budget is in the front of taxpayer's minds. However, compared to previous Olympic and Paralympic Games, the fast development of artificial...

Ten ways to engage with young people

Ten ways to engage with young people

If you want fresh thinking and innovation, then you need to engage with young people. We’ve run Australia’s first youth summit on climate change initiated by a Council, and engaged thousands of students through travelling shows, and ran a curated film competition....

Smart Cities for Humans not Robots

The world is full of clever data scientists, infrastructure specialists and planners who can design smart cities. And if we designed cities for robots and analysts the job is simple. Ok, not simple, but possible. But cities are not places for robots. Cities are places...

Could a conversation with a computer change how we engage?

Could a conversation with a computer change how we engage?

Conversational User Interfaces (CUIs), more commonly known as voice recognition tools or chatbots, have big implications for engagement professionals, and we should be excited – very excited. The question on my lips is not whether the rise of conversational interfaces can help us to engage, but how we can best use them to engage in meaningful ways.