While the word ‘disruption’ may insinuate a problem, what is really being described is a movement or permanent change to the way business operates that can lead to benefits for the business and its stakeholders.
stakeholder engagement
5 tips to Communicating on a Shoestring
While communications sometimes takes a backseat, if you follow these 5 sure-fire tips you can avoid a communication meltdown.
Online Engagement: To Moderate or Not to Moderate that is the Question.
When organisations set up any type of online discussion forum (and there are loads of them out there but that’s for another blog and maybe more) the conversation inevitably leads to discussions about moderation.
Why do Stakeholder Lists Matter, and Who is Responsible?
Knowledge of who your stakeholders are and how to contact them is imperative to any organisation, yet this is one area, in my experience, that organisations do poorly.
Successful Reputation Risk Management Boils Down To Three Things.
I had an opportunity recently to talk to a client about managing an issue that threatened the company’s brand in the long term.
Why Is Outrage In Public Discourse Acceptable?
It seems to me that outrage, confected or otherwise is being seen as a completely legitimate tool in public discourse.
Soft Skills Make for Tough Leaders
Here’s a secret most Executives won’t tell you: on their route to the top, they most probably received communications training.
The 7 Steps To Improving Work Performance I Learnt From Masterchef
I realised one night while watching the contestants fumble over ingredients and battle it out in a pressure test that just like in Masterchef, successful work performance requires effective organisation, planning, process, delivery and evaluation.
If You’re Not At The Dinner Table You Might Be On The Menu
In IAP2 and community engagement land there is a great saying that goes along the lines of; if you’re not at the dinner table you might be on the menu.