News
Engaging The Community More To Gather Data
In community engagement, we often talk about involving the community in decision making, from providing feedback on options, to deliberating in forums or on citizens juries, or even voting.
Why Professional Services Firms Don’t Blog Well
In one month I had conversations with law firm, accountancy, IT and architecture partners complaining that their staff had nothing they could talk about.
They wanted to blog.
Visual Communication: Why Icons and Emoticons Matter
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The ART of Conversation: Some Things Don’t Change
In a world where technology introduces a new communications or engagement tool, app or software daily, it's important to remember ... you can always rely on good conversations,...
Community Engagement – Don’t Forget About The Data
Of late, our team has been very busy working on a few very interesting, challenging and exciting engagement projects.
What To Do When Your Employee Opinion Survey Results Are Poor
Most large organisations do employee opinion surveys, and many worry about their results.
The ART of Conversation: There’s No Such Thing As A Blank Page
When you’re trying to communicate or engage, you’re never starting with a blank page. Every page is etched with a history.
The ART of Conversation: If You Can’t Get Through The Front Door, Try The Window
When the door to your problem is locked, don’t just stand out in the cold. Find another way in. If your decision maker doesn’t understand the value of engagement, explain it in a different way. If your board won’t invest in a creative campaign, then ask for a pilot. If you can’t get approval the first time from the first executive, then ask again or ask someone else.
Emerging Trends in Community Engagement
Over the past 12 months, we have workshopped with hundreds of engagement professionals across every state and territory and throughout New Zealand, and this is what we’ve learned about the emerging trends in community engagement.
