AI (or artificial intelligence) has been trending recently for being able to turn music into paintings, humans into cartoons and authoring books. The abilities of AI do not stop there. AI data analysis is being to process enormous amounts of data to form predictions,...
Data
Four steps of data storytelling
The world is made up of more pieces of data than can be understood by any person or computer, but we will still try with data storytelling. A remarkable story is the best way to understand data. Doing this turns data into insights and humanises abstract numbers. There...
How to humanise data in community engagement
Communication and data go hand in hand. Great communication should be informed by great data, and great data should be explained through great communication. But to really make the most of your data and deliver informed, targeted engagement and communication...
How to write a community engagement plan
Writing a community engagement plan can be a daunting task for any project manager or community engagement officer. There’s a lot to consider when planning community engagement. Here’s a list of what to include in your community engagement plan and why it’s...
Gain deeper insights with stakeholder interviews
Stakeholder interviews are an effective way to gather rich data from your stakeholders using open ended questions. On the IAP2 engagement spectrum they are at the consult level: to obtain public feedback on analysis, alternatives and/or decisions.
Surveys – the good, the bad and the ugly
Surveys are the bed rock of any consultation activity. They’re a cost-effective way to get information that can be easily analysed providing valuable data to decision makers. The good High representation Surveys can gather a lot of feedback from a lot of people. And...
150,000 people engaged – Community insight #3 Data and tech
Over the past four years, we've engaged more than 150,000 across Australia and New Zealand to address the big data issues facing our communities and organisations. That's 150,000 people who've made an active contribution, mostly positive, and not just 150,000 clicks,...
Beware of this four letter word when analysing community responses
You may have heard that online surveys are dead. Even though you’re constantly being bombarded with emails and website pop ups requesting your valuable input in the form of an online survey. How many of them do you simply ignore?
Asking the right questions – it’s all in the framing
For some people the tricky part of engagement can be actually making the decision to engage and working out how to go about it. While it's vital to have a strategy that informs engagement, it's equally as important not to skip past the nuts and bolts of what outcomes...









