All posts by Amanda

Planning For Professional Development

At the end of every financial year, our clients start to focus on professional development as part of their budgeting process.

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Why Professional Services Firms Don’t Blog Well

In one month I had conversations with law firm, accountancy, IT and architecture partners complaining that their staff had nothing they could talk about. They wanted to blog.

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Visual Communication: Why Icons and Emoticons Matter

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The ART of Conversation: Some Things Don’t Change

In a world where technology introduces a new communications or engagement tool, app or software daily, it’s important to remember … you can always rely on good conversations, genuine connections and creative strategies.

 

What To Do When Your Employee Opinion Survey Results Are Poor

Most large organisations do employee opinion surveys, and many worry about their results.

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The ART of Conversation: There’s No Such Thing As A Blank Page

When you're trying to communicate or engage, you're never starting with a blank page. Every page is etched with a history.

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The ART of Conversation: If You Can’t Get Through The Front Door, Try The Window

When the door to your problem is locked, don't just stand out in the cold. Find another way in. If your decision maker doesn't understand the value of engagement, explain it in a different way. If your board won't invest in a creative campaign, then ask for a pilot. If you can't get approval the first time from the first executive, then ask again or ask someone else.

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The ART of Conversation: Kickstart Your Campaign

We get it. Sometimes it's hard to have the energy to be creative. Get out of the office, grab a coffee. It's been proven to sharpen the mind and just changing location can unlock the creativity you need.

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The ART of Conversation: Finding the Right Balance

It's tough to find the right balance between different futures. And great conversations make it possible to find consensus.

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I’m Spending so much Money and Time on Engagement but Nothing’s Working

This is exactly what a company said when they called in desperation. They had a huge team, were spending lots on materials and they didn't feel they were getting traction. And they are not alone.

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How Communications Professionals Can Do More With Less

It's 9am and you've already read the news, tracked social media mentions, checked google analytics and cleared some of your overnight emails. Your director has piled another task on your teetering workload. Then a crisis hits and you know you're never going to get to the stuff you need to.

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How to Create an Engagement Strategy that’s not a Door Stopper

On complex projects, it's really tempting to create a door stopper of an engagement strategy. The kind that's so thick it probably rivals the length of the technical studies for the project you're engaging on.

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“We cannot solve our problems with the same thinking we used when we created them.” Albert Einstein.

Funny thing about creativity and innovation, it doesn't usually happen unless you change the way you've been working.

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The ART of Conversation: Understanding People

Don't judge a person until you've walked a mile in their shoes.

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How Can You Build Resilience When You Work in Community Engagement

It's Saturday, and you've had a long week already but you've got to manage a community drop in session. The local community is angry. There’s an action group, and a particularly angry man.

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The ART of Conversation: Seeing Beauty in Complexity

Understanding people and their needs, is about seeing the colour and complexity of their lives and piecing it back together to make sense.

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IAP2 Spectrum – has it Reached its Use-by Date

I remember the first time I met the Spectrum. I was at a pub one night (truthfully – ok it was an IAP2 networking event when there were less than 100 members in Australasia). And it was love at first sight.

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Innovation – Finding that Competitive Advantage Through Employee Engagement

Sit long enough in a boardroom and the inevitable discussion emerges as out how to create greater competitive advantage.

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