Imagine this: You’re in the middle of a tough facilitation. It seems to be going fairly well. You’ve managed to keep the outrage from boiling over. So far. Suddenly, an angry person leaps up, face red, voice raised, and screams “This is rubbish! You lot aren’t...
engagement tools
How to humanise data in community engagement
Communication and data go hand in hand. Great communication should be informed by great data, and great data should be explained through great communication. But to really make the most of your data and deliver informed, targeted engagement and communication...
Equity-Centred Community and Stakeholder Engagement
“Equality is giving everyone a pair of shoes. Equity is giving everyone a pair that fits” Unknown Engagement is more than simply informing stakeholders of key organisational decisions. It’s about nurturing relationships, building trust, and cultivating shared visions....
Environmental engagement for people, planet and profit
Environmental sustainability is a world-wide concern. Communities are demanding action from governments and businesses alike on local, national and global levels, and they want to be involved. They want to actively engage with organisations in making decisions that...
The personal lessons engagement taught us in 2021
We’ve made it through a most interesting year. A year of engaging with communities, communicating with transparency, and, let’s face it, making our way through a maelstrom of mandates, masks, and maintaining social distancing. We wrapped up the year with our...
The Great Resignation: Employee Engagement in a Post-Pandemic World
The Great Resignation has fast become kitchen table talk. The media talks of job vacancies going unfilled for months and productivity hitting the floor. How can organisations use employee engagement to stop your staff quitting their 9 to 5’s? Whether or not you...
Using the Maccas, Woolies and Coles Mindset to Engagement
If we really want to get more people to engage with councils and governments on the important topics, then we need to shake up engagement. Let’s apply a McDonalds or a Woollies / Coles / Aldi approach to public engagement projects and this is what you might do:...
Four favourite methods to bring your workshop or focus group to life
When delivering a workshop or focus group it can be a challenge to hear from all voices in the room. One way to encourage everyone to have their say this is to use a few tried and tested methods that are engaging and will help bring life to your facilitation. Card...
150,000 people engaged – Community insight #4 Creativity
Amanda discusses five creative ways to engage people when you think they don't want to be involved. 1. Create a brand for your engagement It's not enough to say 'come and hear about this work'. Create a brand and a campaign. 2. Talk about community topics They might...