Last week, someone asked me what “tough projects” meant. It varies. It might be engaging on a policy change to address climate change, working on COVID, or working with communities experiencing really difficult community challenges like racism or domestic violence....
engagement methods
150,000 people engaged – Community insight #6 Meaningful engagement
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150,000 people engaged – Community insight #4 Creativity
Amanda discusses five creative ways to engage people when you think they don't want to be involved. 1. Create a brand for your engagement It's not enough to say 'come and hear about this work'. Create a brand and a campaign. 2. Talk about community topics They might...
Engagement tools: paper vs digital. Which is better?
In recent years digital engagement has really taken off with people experimenting with new technologies that make engagement activities more accessible and sustainable. As leaders in the digital engagement sector, Articulous is often called upon to help clients who...
Why everyday people turn up to community engagement activities
It was a Saturday morning. The first day in a four-month process for members of a citizen engagement process to tackle a very tricky issue.
Asking the right questions – it’s all in the framing
For some people the tricky part of engagement can be actually making the decision to engage and working out how to go about it. While it's vital to have a strategy that informs engagement, it's equally as important not to skip past the nuts and bolts of what outcomes...
Don’t get unstuck by difficult engagement
One of the resounding issues often brought up by clients is how to tackle difficult engagement. This might relate to highly emotional issues, opposing viewpoints, lack of strategic direction, or differing levels of commitment. The following tips will help you to...
Why live community forums are making a comeback
In the past few months I’ve had the pleasure of attending a number of live community forums in South East Queensland. While attending these forums it struck me how much has changed in community engagement practices in the past ten years. More recently live community forums, with open invitations, seem to be making a comeback.
Why an Ethical Approach to Engagement is Critical
Ethics in engagement is vital. We need ethics to keep the process open, honest, inclusive, far-reaching, respectful, fair, collaborative, and informative. Without ethics, people lose faith in the engagement process, they don’t trust it, they feel used, marginalised, unheard and irrelevant.