communication in engagement

The personal lessons engagement taught us in 2021

The personal lessons engagement taught us in 2021

We’ve made it through a most interesting year. A year of engaging with communities, communicating with transparency, and, let’s face it, making our way through a maelstrom of mandates, masks, and maintaining social distancing.  We wrapped up the year with our...

Tackling tough problems – improving staff morale

Tackling tough problems – improving staff morale

The executive manager shook his head. “I don’t know what to do. The annual staff survey results aren’t good. Staff morale is falling.” It wasn’t the first year. Morale had fallen in previous surveys. What should they do? At that point nobody knew. The answer lay in...