News
Stop doing these things in your engagement practice
Every day and in every industry we are continually adding ideas or processes. But so often we forget to stop doing things we've always done. When we review or audit community and...
Climate change challenges in Moreton Bay
Community awareness about how to deal with climate change is something that councils around Australia are facing. We worked with Moreton Bay Regional Council to plan how to...
When engagement gets tricky: tips to get you across the line
When engagement gets tricky: tips to get you across the line A question we hear time and time again from our clients is how to tackle difficult engagement. Whether it be highly...
Smart Cities for Humans not Robots
The world is full of clever data scientists, infrastructure specialists and planners who can design smart cities. And if we designed cities for robots and analysts the job is...
Why the Best Bosses Stop and Engage Employees
If you've ever hesitated about the merits of employee engagement, then don't. Recently, it took 6 hours of face time to save about $10 million for one organisation. That's more a...
Articulous developed the country's first augmented reality app for a planning scheme. It won awards, and four years later this innovation still excites people. Fast forward, and...
Consultation Fatigue is a cop out: 5 things it’s more likely to be.
It's 10am on a Saturday and no one's turned up. You've checked your online engagement hub and there's 12 comments ... all from the same 3 people who always comment. You shrug,...
Don’t get unstuck by difficult engagement
One of the resounding issues often brought up by clients is how to tackle difficult engagement. This might relate to highly emotional issues, opposing viewpoints, lack of...
Why live community forums are making a comeback
In the past few months I’ve had the pleasure of attending a number of live community forums in South East Queensland. While attending these forums it struck me how much has changed in community engagement practices in the past ten years. More recently live community forums, with open invitations, seem to be making a comeback.