In 2017, the Minister's Guidelines and Rules under the new Planning Act 2016 came into effect. These changes prescribe a higher level of engagement and for earlier engagement to be done by local governments. They also require that the communications plan (comprising...
Every day and in every industry we are continually adding ideas or processes. But so often we forget to stop doing things we've always done. When we review or audit community and stakeholder engagement within organisations, we see how passionate our engagement...
Community awareness about how to deal with climate change is something that councils around Australia are facing. We worked with Moreton Bay Regional Council to plan how to address climate change challenges in their communities. Specifically we looked at how to best...
When engagement gets tricky: tips to get you across the line A question we hear time and time again from our clients is how to tackle difficult engagement. Whether it be highly emotional issues, opposing viewpoints, lack of strategic direction, or differing levels of...
The world is full of clever data scientists, infrastructure specialists and planners who can design smart cities. And if we designed cities for robots and analysts the job is simple. Ok, not simple, but possible. But cities are not places for robots. Cities are places...
Articulous developed the country's first augmented reality app for a planning scheme. It won awards, and four years later this innovation still excites people. Fast forward, and we've since created the country's first values-mapping computer-generated avatar,...
It's 10am on a Saturday and no one's turned up. You've checked your online engagement hub and there's 12 comments ... all from the same 3 people who always comment. You shrug, sigh, and cite "consultation fatigue". But is it? Probably not. Consultation fatigue is fast...
One of the resounding issues often brought up by clients is how to tackle difficult engagement. This might relate to highly emotional issues, opposing viewpoints, lack of strategic direction, or differing levels of commitment. The following tips will help you to...
In the past few months I’ve had the pleasure of attending a number of live community forums in South East Queensland. While attending these forums it struck me how much has changed in community engagement practices in the past ten years. More recently live community forums, with open invitations, seem to be making a comeback.
