The two things that people found most challenging when engaging face to face was to a) talk about things in a manner that all stakeholders can understand and b) stop talking and listen.
Communications
Communication, Soggy Tomatoes and Darth Vader
How we communicate (or don’t) can mean the difference between sitting with the cool kids at lunch, and lunching alone on a soggy tomato sandwich.
To Tell or To Teach?
One question that our clients keep coming back to us with lately is: when do you tell somebody the solution and when do you teach them to find the answer themselves?
Change and the Power of Engagement
If there is one underlying message from both the recent election in Queensland and the rumblings surrounding a potential change of Prime Minister in Canberra it is that party powerbrokers believe that in both cases they have struggled to ‘sell their message”.
New Year’s Resolutions for Communication Professionals
Ah, January. A time for making New Year’s Resolutions. February – a time for breaking them!
If you want to make a New Year’s Work Resolution that will make your working year simpler, and a resolution you’re likely to stick to, then consider one of these:
Top 10 reasons people reject change
For some of us, change is exciting; for most people, change is something to fear and for others, change is terrifying and they will reject it.
Soft skills make for tough leaders
Here’s a secret most Executives won’t tell you: on their route to the top, they most probably received communications training.
Technical brilliance and business acumen will have made them stand out, but it’s often the softer skills of interpersonal communication, business development or networking as well as presentation skills that pushed them to the top of the pile.
Defining the public’s role in community engagement
What to say when the community asks “What’s the point of community engagement, and what do you expect from us?” The International Association of Public Participation’s (IAP2) spectrum provides a continuum of five levels of community engagement – inform, consult,...
Corporate Networking and the Curse of Small Talk Syndrome
You’re at a networking breakfast at a table full of strangers. It’s early. The coffee hasn’t arrived yet. And you worked late last night. Somehow you’ve got to make small talk.