Click the register button for dates and cost. Delivered online wherever you are. 20 participants only.

Engagement Essentials is the leading introduction to engagement course in Australasia. It’s the first, pre-requisite, course in IAP2 Australasia’s Certificate in Engagement.

You will learn the key concepts and process in IAP2s Engagement Model. By the end of the course you will understand what steps you and your organisation need to take to effectively use the IAP2 model. The course was developed by Australasian engagement professionals and reflects best practice in the Australasian context.

Engagement Essentials introduces the industry standard models.

While the course stands alone as a strong introduction to engagement practice, it also introduces models and practices that you can explore further by completing the Australasian Certificate of Engagement.

What you’ll learn

  • How to define and apply engagement practices
  • Understand the different uses of engagement
  • The IAP2 Community Engagement Model – what it is and how it can shape your engagement for success
  • How engagement benefits your stakeholders and the community
  • The Five Essential steps in planning your next engagement and how you can immediately apply the model to your own projects.

Practical skills

  • Design a simple community/stakeholder engagement activity, justifying decisions about why, when, and how to engage
  • Assess the community and stakeholder factors that shape engagement
  • Assess the core elements for effective engagement: context, people, scope, purpose and influence
  • Identify emerging engagement practice e.g. participatory budgeting or ‘gamification’
  • Identify your own role in engagement and your learning needs.

We will also myth-bust what you think you know about the industry standard models, and share practical tips for what they mean for your project.

Click the button below to access our payment gateway.
Or, contact us if you’d like us to deliver Engagement Essentials to your staff.

Who is this course for?

Engagement Essentials is great for people who:

  • are just starting out in engagement
  • want to improve their understanding and get some helpful hints
  • have more than 20+ years of engagement experience and want to check in with the latest industry trends.


Engagement Essentials is a one day course, delivered online.

  • 8:30am – 5:00pm (includes 30-minute technical onboarding and breaks)
  • Online delivery using Zoom (you can join online and don’t need to install anything)
  • Training scenarios
  • Course material including the templates and tools for each stage

Your trainer: Alice Sherring

Articulous trainer Alice Sherring is a qualified town planner and is licensed by IAP2 Australasia to deliver a range of engagement courses. She has also developed courses in consultation with IAP2.

With more than a decade of experience training, facilitating and managing complex engagement processes in Australia and the USA, Alice is an award-winning dynamic facilitator and innovative stakeholder engagement specialist.

She has trained thousands of practitioners from federal, state, metropolitan, county, and local government levels; across diverse sectors including health, education, community, non-profit, energy, mining, transportation, natural resources management, planning, and environment.

Articulous trainer i stakeholder enhagement Alice Sherring

Training participants say...

Training participant
“Relatable, incredibly knowledgeable, willing to indulge in specifics that made sense to councillors, let us have the freedom to explore our own ideas but kept us on track.”
Training participant
“Alice is super supportive and brings everyone’s ideas and inputs into the course, and provides relevance.”
Training participant
Very engaging, insightful, welcoming. Alice provided an open safe space to explore a very complex topic in a very personal and meaningful way.
Training participant
Really informative and helpful. Positive, practical, provided good strategies for difficult situations.

This course stands alone or can form part of the IAP2 Certificate of Engagement. No previous study is needed.