The level of animosity in public discourse seems to be at an all-time high. So how can we ensure than we communicate effectively, yet steer away from inflammatory rhetoric?
transparency in engagement
Eight Easy Steps to Workshop Greatness!
There are workshops that conjure up images of a dreary room full of disinterested people, negative attitudes, poor outcomes and bad coffee. I’m going tell you how to avoid running one of these workshops, ever again.
Why Engage? Because we’re Human.
In an age where data is king, and every transaction and enquiry is trackable, some will ask “why engage?”.
Why spend the time? Why take the added expense?
Employee Communications: Say something with meaning or don’t bother
I have been fortunate to work with some very clever employee communications and engagement experts in my career and one key lesson that has stuck with me is – If you aren’t saying anything meaningful then don’t say it at all.
What’s the Key to a Sound Engagement Process?
The answer is simple – focus on being a champion of the process not a champion of the outcome.
When is the Right Time to Engage?
Knowing when to engage can make the difference between getting a great turnout of people who wish to engage and getting a big turnout of people who are angry at the lack of time they have to participate in the process!
The Power of Words; A very real Case Study on the word Sorry
In both engagement and communications the word sorry is one that is greatly under utilised.
Why Successful Engagement and Good Communications go Hand in Hand
I see engagement and communications as two sides of the same coin. Allow me to explain why.
Reaching Consensus can be Tough, but not Impossible when Values Come in to Play.
While reaching consensus in some situations might seem impossible, there are tools and tactics good facilitators and negotiators can use to ensure all parties meet a common ground.