Imagine this: You’re in the middle of a tough facilitation. It seems to be going fairly well. You’ve managed to keep the outrage from boiling over. So far. Suddenly, an angry person leaps up, face red, voice raised, and screams “This is rubbish! You lot aren’t...
Sometimes engagement can be tough but Mo the Motel Cat reminded me that in many ways, the toughest engagement is the most important.
Last week, someone asked me what “tough projects” meant. It varies. It might be engaging on a policy change to address climate change, working on COVID, or working with communities experiencing really difficult community challenges like racism or domestic violence....
The executive manager shook his head. “I don’t know what to do. The annual staff survey results aren’t good. Staff morale is falling.” It wasn’t the first year. Morale had fallen in previous surveys. What should they do? At that point nobody knew. The answer lay in...
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Every day and in every industry we are continually adding ideas or processes. But so often we forget to stop doing things we've always done. When we review or audit community and stakeholder engagement within organisations, we see how passionate our engagement...
When engagement gets tricky: tips to get you across the line A question we hear time and time again from our clients is how to tackle difficult engagement. Whether it be highly emotional issues, opposing viewpoints, lack of strategic direction, or differing levels of...
One of the resounding issues often brought up by clients is how to tackle difficult engagement. This might relate to highly emotional issues, opposing viewpoints, lack of strategic direction, or differing levels of commitment. The following tips will help you to...
Articulous has been fortunate to be working on a number of projects in 2017 in the Rockhampton and Yeppoon areas and our best wishes go out to residents affected by flooding as a result of Cyclone Debbie.
