The executive manager shook his head. “I don’t know what to do. The annual staff survey results aren’t good. Staff morale is falling.” It wasn’t the first year. Morale had fallen in previous surveys. What should they do? At that point nobody knew. The answer lay in...
Something you did just lost the company its biggest paying client.
The phone rings; giant beads of sweat start to gather on your forehead, your heart races and you know instantly what’s coming.
I like to think of myself as a discerning, intelligent consumer of media, but to be honest I just can’t help myself when it comes to reality TV.
The 1990s spawned an industry of leadership coaches, focused to a large part on how to build leaders who could build a vision and then share that vision with staff.
Recently I’ve been facilitating staff engagement across the state for an organisation that genuinely wants to improve staff satisfaction.