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Community Engagement

How to write a community engagement plan

February 23, 2021

Writing a community engagement plan can be a daunting task for any project manager or community engagement officer. There’s a lot to consider when planning community engagement.  Here’s a list of what to include in your community engagement plan and why it’s …

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Customer engagement

Gain deeper insights with stakeholder interviews

July 04, 2019

Stakeholder interviews are an effective way to gather rich data from your stakeholders using open ended questions. On the IAP2 engagement spectrum they are at the consult level: to obtain public feedback on analysis, alternatives and/or decisions. …

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Community Engagement

Surveys – the good, the bad and the ugly

May 08, 2019

Surveys are the bed rock of any consultation activity. They’re a cost-effective way to get information that can be easily analysed providing valuable data to decision makers. The good High representation Surveys can gather a lot of feedback from a lot of …

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Communications

Beware of this four letter word when analysing community responses

October 18, 2018

You may have heard that online surveys are dead. Even though you’re constantly being bombarded with emails and website pop ups requesting your valuable input in the form of an online survey. How many of them do you simply ignore? …

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Communications

Asking the right questions – it’s all in the framing

June 28, 2018

For some people the tricky part of engagement can be actually making the decision to engage and working out how to go about it. While it’s vital to have a strategy that informs engagement, it’s equally as important not to skip past …

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Community Engagement

When engagement gets tricky: tips to get you across the line

March 28, 2018

When engagement gets tricky: tips to get you across the line A question we hear time and time again from our clients is how to tackle difficult engagement. Whether it be highly emotional issues, opposing viewpoints, lack of strategic direction, or differing …

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Communications

Evaluation – what does it really mean for your communication or engagement project?

February 02, 2016

Evaluation is a common word in communication and engagement circles, and yet it is often overlooked or hastily considered at the conclusion of a project. …

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Community Engagement

Feedback – The Crucial Final Step to any Engagement

November 12, 2015

Have you ever provided an opinion on a topic or contributed to a project and been unaware of what happened to the information? …

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Community Engagement

Are we Truly Challenging Ourselves About Evaluation in Engagement and Communication?

October 02, 2015

Evaluation is an age-old conundrum in both engagement and communications. How do we truly demonstrate the value of our programs when we deal in the so-called soft sciences? …

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Recent Posts

  • How to manage tough facilitation 8 August 2022
  • How to humanise data in community engagement 20 July 2022
  • Mo the Motel Cat (or How the Toughest Engagement is the Most Important) 30 June 2022
  • How to write a social media strategy 21 June 2022
  • What we learned from engaging with 150,000 people 13 June 2022

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  • The ART of Conversation (29)
  • The Hidden Persuaders (8)
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  • Hello
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