How to write a community engagement plan
Writing a community engagement plan can be a daunting task for any project manager or community engagement officer. There’s a lot to consider when planning community engagement. Here’s a list of what to include in your community engagement plan and why it’s …
Gain deeper insights with stakeholder interviews
Stakeholder interviews are an effective way to gather rich data from your stakeholders using open ended questions. On the IAP2 engagement spectrum they are at the consult level: to obtain public feedback on analysis, alternatives and/or decisions. …
Surveys – the good, the bad and the ugly
Surveys are the bed rock of any consultation activity. They’re a cost-effective way to get information that can be easily analysed providing valuable data to decision makers. The good High representation Surveys can gather a lot of feedback from a lot of …
Beware of this four letter word when analysing community responses
You may have heard that online surveys are dead. Even though you’re constantly being bombarded with emails and website pop ups requesting your valuable input in the form of an online survey. How many of them do you simply ignore? …
Asking the right questions – it’s all in the framing
For some people the tricky part of engagement can be actually making the decision to engage and working out how to go about it. While it’s vital to have a strategy that informs engagement, it’s equally as important not to skip past …
When engagement gets tricky: tips to get you across the line
When engagement gets tricky: tips to get you across the line A question we hear time and time again from our clients is how to tackle difficult engagement. Whether it be highly emotional issues, opposing viewpoints, lack of strategic direction, or differing …
Evaluation – what does it really mean for your communication or engagement project?
Evaluation is a common word in communication and engagement circles, and yet it is often overlooked or hastily considered at the conclusion of a project. …
Feedback – The Crucial Final Step to any Engagement
Have you ever provided an opinion on a topic or contributed to a project and been unaware of what happened to the information? …
Are we Truly Challenging Ourselves About Evaluation in Engagement and Communication?
Evaluation is an age-old conundrum in both engagement and communications. How do we truly demonstrate the value of our programs when we deal in the so-called soft sciences? …
