News
The ART of Conversation: Understanding People
Don’t judge a person until you’ve walked a mile in their shoes.
What I learnt from watching The Block
I like to think of myself as a discerning, intelligent consumer of media, but to be honest I just can’t help myself when it comes to reality TV.
How can you build resilience when you work in community engagement
It’s Saturday, and you’ve had a long week already but you’ve got to manage a community drop in session.
The local community is angry. There’s an action group, and a particularly angry man.
The ART of Conversation: Seeing Beauty in Complexity
Understanding people and their needs, is about seeing the colour and complexity of their lives and piecing it back together to make sense.
IAP2 Spectrum – has it Reached its Use-by Date
I remember the first time I met the Spectrum. I was at a pub one night (truthfully – ok it was an IAP2 networking event when there were less than 100 members in Australasia). And it was love at first sight.
Innovation – Finding that Competitive Advantage Through Employee Engagement
Sit long enough in a boardroom and the inevitable discussion emerges as out how to create greater competitive advantage.
The ART of Conversation: Lighten Up
Every conversation needs light and shade. Look for the joy and the emotion to create lasting connections.
Community Engagement Jobs – Now and in the Future
Fifteen years ago, community engagement was a fringe profession; the domain of a few passionate experts. Cynics described engagement as a fad.
The ART of Conversation: Veering Off-Centre
If the same communication is getting you to the same outcome every time, consider veering off-centre.