News
150,000 people engaged – Community insight #9 Age
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If you think customer engagement is about driving sales, think again.
When it comes to your business, your customers are the most important when it comes to your bottom line. But they are also important for contributing to a business that they want...
150,000 people engaged – Community insight #8 Action
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150,000 people engaged – Community insight #7 Challenges
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150,000 people engaged – Community insight #6 Meaningful engagement
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Surveys – the good, the bad and the ugly
Surveys are the bed rock of any consultation activity. They’re a cost-effective way to get information that can be easily analysed providing valuable data to decision makers. The...
150,000 people engaged – Community insight #5 Trust
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150,000 people engaged – Community insight #4 Creativity
Amanda discusses five creative ways to engage people when you think they don't want to be involved. 1. Create a brand for your engagement It's not enough to say 'come and hear...
A strategy can fail without the will to drive it
Can a well-constructed and resourced strategy succeed without the will of those driving it? A good strategy, communicated, will keep things moving, but often it is an individual...