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Community Engagement
Surveys – the good, the bad and the ugly
Surveys are the bed rock of any consultation activity. They’re a cost-effective way to get information that can be easily analysed providing valuable data to decision makers. The good High representation Surveys can gather a lot of feedback from a lot of people. And...
150,000 people engaged – Community insight #5 Trust
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150,000 people engaged – Community insight #4 Creativity
Amanda discusses five creative ways to engage people when you think they don't want to be involved. 1. Create a brand for your engagement It's not enough to say 'come and hear about this work'. Create a brand and a campaign. 2. Talk about community topics They might...
150,000 people engaged – Community insight #3 Data and tech
Over the past four years, we've engaged more than 150,000 across Australia and New Zealand to address the big data issues facing our communities and organisations. That's 150,000 people who've made an active contribution, mostly positive, and not just 150,000 clicks,...
Community insight #2 – the community and environment
In the second part of our Insights series, we unpack the many shades of green and take a more detailed look at what community and environment issues really are. Aside from the technology and data, one of the biggest changes we’ve seen is how much more closely people...
150,000 people engaged – Community insight #1 Change is not always scary
There's a terrible myth that people don't want change. That's just not true. What people are actually afraid of is change when there's no sense of control. Or when change is forced upon them and there are no options. Most people, when they understand the challenges,...
Our top 9 predictions for engagement in 2019
1. Civic Innovation powers ahead - The Smart Cities Council launched the Guidance Note for Civic Innovation which defines civic innovation for the first time, and defines 5 principles for good practice. 2. Measuring up - Evaluation and measurement will continue to...
School holidays. To engage or not? When it’s appropriate and why it’s usually not.
As a general rule the school holidays are best avoided when planning community engagement activities because people are generally harder to reach and disengaged from reality during holiday periods. This is especially so at Christmas when everything tends to get that...