When engagement gets tricky: tips to get you across the line A question we hear time and time again from our clients is how to tackle difficult engagement. Whether it be highly emotional issues, opposing viewpoints, lack of strategic direction, or differing levels of...
The world is full of clever data scientists, infrastructure specialists and planners who can design smart cities. And if we designed cities for robots and analysts the job is simple. Ok, not simple, but possible. But cities are not places for robots. Cities are places...
Articulous developed the country's first augmented reality app for a planning scheme. It won awards, and four years later this innovation still excites people. Fast forward, and we've since created the country's first values-mapping computer-generated avatar,...
It's 10am on a Saturday and no one's turned up. You've checked your online engagement hub and there's 12 comments ... all from the same 3 people who always comment. You shrug, sigh, and cite "consultation fatigue". But is it? Probably not. Consultation fatigue is fast...
One of the resounding issues often brought up by clients is how to tackle difficult engagement. This might relate to highly emotional issues, opposing viewpoints, lack of strategic direction, or differing levels of commitment. The following tips will help you to...
In the past few months I’ve had the pleasure of attending a number of live community forums in South East Queensland. While attending these forums it struck me how much has changed in community engagement practices in the past ten years. More recently live community forums, with open invitations, seem to be making a comeback.
In working across innovation, digital economies and smart city work across the country, here are 5 key insights.
As our attention turns to State of Origin this week, the team and I have stopped to recognise the many amazing wins that the State of Queensland has championed. Our discussion sharply focused to what we do better than NSW.
Citizens’ Juries have proven to be quite versatile for a range of issues and decisions. More recently I have seen some citizens’ juries address more open ended questions, providing directions for long term planning, and identifying principles to inform policy development.