Month: October 2014

Soft skills make for tough leaders

Soft skills make for tough leaders

Here’s a secret most Executives won’t tell you: on their route to the top, they most probably received communications training.

Technical brilliance and business acumen will have made them stand out, but it’s often the softer skills of interpersonal communication, business development or networking as well as presentation skills that pushed them to the top of the pile.

Defining the public’s role in community engagement

What to say when the community asks “What’s the point of community engagement, and what do you expect from us?” The International Association of Public Participation’s (IAP2) spectrum provides a continuum of five levels of community engagement – inform, consult,...