Whenever I train people in community engagement I ask one simple question: “Outside of your job, when was the last time you participated in a community engagement activity as a community member?” Sadly, the answer is so often “never”. And on the rare occasions...
transparency in engagement
This month Articulous is celebrating 10 years as an engagement agency. But let’s be honest, starting as a solo consultant was hard work. Here are 10 things I couldn’t do as a solo consultant, that we can do now.
One look at a major Australian city right now and you’ll be sure to find big infrastructure projects in play. Infrastructure moves us, houses us, supports us, and entertains us. So, when it comes to major infrastructure it’s little wonder we need to engage with the...
How good are your powers of persuasion? Here’s 5 simple steps to selling the most complex ideas.
Ethics in engagement is vital. We need ethics to keep the process open, honest, inclusive, far-reaching, respectful, fair, collaborative, and informative. Without ethics, people lose faith in the engagement process, they don’t trust it, they feel used, marginalised, unheard and irrelevant.
Articulous has been fortunate to be working on a number of projects in 2017 in the Rockhampton and Yeppoon areas and our best wishes go out to residents affected by flooding as a result of Cyclone Debbie.
A stint of bad PR can happen to any organisation. You need to appease management, make staff feel appreciated, help get the business back on track and rebuild the trust of stakeholders – all within record time. It’s a lot to take in, but risk analysis and risk management can help you make the right decision for your organisation.
I recently had the pleasure of travelling throughout the Surat Basin in south west Queensland with a client of Articulous for a week, facilitating community information sessions. There were a few key lessons that I took away from that week that I thought were worth sharing, purely from a practical perspective.