transparency in engagement

Engaging the unheard

Engaging the unheard

Whenever I train people in community engagement I ask one simple question: “Outside of your job, when was the last time you participated in a community engagement activity as a community member?” Sadly, the answer is so often “never”. And on the rare occasions...

Why an Ethical Approach to Engagement is Critical

Why an Ethical Approach to Engagement is Critical

Ethics in engagement is vital. We need ethics to keep the process open, honest, inclusive, far-reaching, respectful, fair, collaborative, and informative. Without ethics, people lose faith in the engagement process, they don’t trust it, they feel used, marginalised, unheard and irrelevant.

Facing the Music can build Community Trust

Facing the Music can build Community Trust

I recently had the pleasure of travelling throughout the Surat Basin in south west Queensland with a client of Articulous for a week, facilitating community information sessions. There were a few key lessons that I took away from that week that I thought were worth sharing, purely from a practical perspective.