Stories of our Regional and Remote Communities
Travelling into regional and remote communities earlier this year I was told many stories of heartbreak resulting from devastating natural disasters. Like one person’s plight to shift 1000s of dead cattle off a property devastated by flood waters. Not only did they …
To cry or not to cry?
Imagine this. A community member has bravely taken the microphone. They’re shaking but determined to tell their story. They’re detailing their years of abuse. They talk about specific incidences, how they felt, the frustration, the sense of helplessness. It’s not the first …
When engagement gets tricky: tips to get you across the line
When engagement gets tricky: tips to get you across the line A question we hear time and time again from our clients is how to tackle difficult engagement. Whether it be highly emotional issues, opposing viewpoints, lack of strategic direction, or differing …
The Art of Communicating Controversially without Resorting to Name-Calling
The level of animosity in public discourse seems to be at an all-time high. So how can we ensure than we communicate effectively, yet steer away from inflammatory rhetoric? …
How to have Difficult Conversations: Five Key Tips for Managing them Successfully
If you work long enough and achieve a certain amount of seniority then it is almost inevitable that you will need to discipline somebody who reports to you. …
Three Behaviours to Encourage successful Communications and Engagement during Conversations
Here are three key tips that I have learned along the way that I find very useful to keep in your back pocket next time you are having conversations with another. …
The Power of Words; A very real Case Study on the word Sorry
In both engagement and communications the word sorry is one that is greatly under utilised. …
Reaching Consensus can be Tough, but not Impossible when Values Come in to Play.
While reaching consensus in some situations might seem impossible, there are tools and tactics good facilitators and negotiators can use to ensure all parties meet a common ground. …
Made a Monumental Mistake? It’s not all Doom and Gloom
Something you did just lost the company its biggest paying client. The phone rings; giant beads of sweat start to gather on your forehead, your heart races and you know instantly what’s coming. …
Are You An Engaged Employee?
Being employed is a little bit like being in a relationship - it requires commitment from all parties for it to be an effective, lasting partnership. …
What I learnt from watching The Block
I like to think of myself as a discerning, intelligent consumer of media, but to be honest I just can’t help myself when it comes to reality TV. …
Productive Conversations: Are You Having The Conversations You Should Be?
Recently I’ve been facilitating staff engagement across the state for an organisation that genuinely wants to improve staff satisfaction. …