Travelling into regional and remote communities in 2021 we heard many stories of heartbreak resulting from devastating natural disasters.Like one person’s plight to shift 1000s of dead cattle off a property devastated by flood waters.Not only did they lose their...
[vc_row][vc_column][vc_column_text]What do you do when the room you're facilitating is overflowing with emotion? How much emotional resilience do you need in engagement? Imagine this. A community member has bravely taken the microphone. They’re shaking but determined...
When engagement gets tricky: tips to get you across the line A question we hear time and time again from our clients is how to tackle difficult engagement. Whether it be highly emotional issues, opposing viewpoints, lack of strategic direction, or differing levels of...
The level of animosity in public discourse seems to be at an all-time high. So how can we ensure than we communicate effectively, yet steer away from inflammatory rhetoric?
If you work long enough and achieve a certain amount of seniority then it is almost inevitable that you will need to discipline somebody who reports to you.
Here are three key tips that I have learned along the way that I find very useful to keep in your back pocket next time you are having conversations with another.
In both engagement and communications the word sorry is one that is greatly under utilised.
While reaching consensus in some situations might seem impossible, there are tools and tactics good facilitators and negotiators can use to ensure all parties meet a common ground.
Something you did just lost the company its biggest paying client.
The phone rings; giant beads of sweat start to gather on your forehead, your heart races and you know instantly what’s coming.