1. Civic Innovation powers ahead - The Smart Cities Council launched the Guidance Note for Civic Innovation which defines civic innovation for the first time, and defines 5 principles for good practice. 2. Measuring up - Evaluation and measurement will continue to...
engagement tools
Engagement tools: paper vs digital. Which is better?
In recent years digital engagement has really taken off with people experimenting with new technologies that make engagement activities more accessible and sustainable. As leaders in the digital engagement sector, Articulous is often called upon to help clients who...
Facilitation: Tips for successful sessions
Here at Articulous we facilitate a LOT of meetings and workshops. Thankfully we love doing this, especially when the content is complex or contentious. We have been tweeting a selection of our favourite twenty tips for making sure that your facilitation session runs as smoothly as possible, especially when using an external facilitator with a number of external participants.
Avoid the last minute engagement rush
The proverb – “he who hesitates is lost” could be true when it comes to last minute stakeholder engagement. If we spend too much time thinking about engaging rather than planning and delivering it strategically, we can run out of time to gain meaningful and timely...
Asking the right questions – it’s all in the framing
For some people the tricky part of engagement can be actually making the decision to engage and working out how to go about it. While it's vital to have a strategy that informs engagement, it's equally as important not to skip past the nuts and bolts of what outcomes...
Why live community forums are making a comeback
In the past few months I’ve had the pleasure of attending a number of live community forums in South East Queensland. While attending these forums it struck me how much has changed in community engagement practices in the past ten years. More recently live community forums, with open invitations, seem to be making a comeback.
Citizen Democracy – making it work for Australians
This appears to be the most opportune time in modern history for citizen based democratic processes to become more prevalent. As perhaps illustrated by a rise in populist politics like Pauline Hanson’s One Nation, that pay little regards to complexities, citizens are seeking answers that they are yet see from mainstream politics. However, this potential comes with limitations.
Could non-verbal expressions add value to an engagement campaign?
Communication is so much more than the spoken word. While many of us like to verbalise how we feel or think, it’s often the expressions that go with our words that add meaning. The question begs then, could we analyse only those expressions to gather rich and meaningful data?
The Art of Communicating Controversially without Resorting to Name-Calling
The level of animosity in public discourse seems to be at an all-time high. So how can we ensure than we communicate effectively, yet steer away from inflammatory rhetoric?