We all get into a rut sometimes. But with communications, where you need to cut through, or stand out from the crowd, a communications rut is dangerous. It opens the door to competitors and it stifles creativity. Signs that you're in a communications rut: Your 2013...
During one of my hostile community engagement projects, a man in his 70s raised his hand to backhand me across the face. Good sense stopped him. But it was terrifying. His hand was shaking, his face was red, and he could no longer contain the rage that was consuming...
