Articulous Communications

Changing the way people think and act through communication and engagement

We’re a communications, engagement and training consultancy that operates nationally. We specialise in managing “complex projects”.

We communicate so our clients' stories can Be Seen. Be Heard. And Be Understood.

And we engage the community, employees and customers so our clients Can See. Can Hear. And Understand.

Only then can we change the way people think and act.

Our Senior Specialists

We are specialists at integrating the practices of communication and engagement to help our clients create relationships with the people who matter most to them. It’s a tailored fit, rather than an off-the-shelf solution that makes a real difference to the way organisations function.

Our Approach

We help clients to decide whether they need to communicate with, or involve others in decision-making to make real changes. We help businesses, not-for-profits, government agencies and multinational corporations bring together people to achieve outstanding outcomes on projects that really matter.

What We Do

We thrive on complex projects. The sort that threaten to delay or derail you. Or the ones with the greatest potential to make enormous differences to your business or society. Projects like:

  • Development approvals (DAs) 
  • Major issues or crises
  • Company restructures or repositioning
  • Integrating digital and social media
  • Government projects 
  • Master plans or planning schemes 
  • Driving innovation from staff, community or customers
  • Working with outraged community or action groups
  • Policy development
  • Facilitating community or stakeholder forums where a workable vision or a tangible outcome must be developed

Our Portfolio

Discover our work. From property to energy, planning and health, we love the work we do. Over the past year, we've worked on:

  • Queensland Renewable Energy Study
  • Policy engagement for Advance Qld, Multicultural legislation and employment reform
  • Cairns City Council future planning
  • Climate change adaptation for NSW Govt and Councils 
  • Improving mental health services in Victoria
  • Emergency Services reform in South Australia
  • Toondah Harbour Priority Development Area (award winner for PIA and UDIA in 2014)
  • Launching Providence masterplanned community
  • Rebrands for iconic Qld B2B brands
  • Innovation workshops for Qld Government agencies 
  • Restructure of publicly-listed companies 
  • Developing mobile apps, avatars, video animations, 3D animations
 

What We Do

front-communicationCommunication

Being seen, heard and understood takes more than effort, especially on challenging projects or problems. It takes courageous thinking, creative executive, and a commitment to cutting through to gain attention. We believe in balancing creativity with hard-edged business sense. Because standing out from the crowd isn't hard it just takes attitude.

front-engagement1

Engagement

Engagement flips communication on its head. It's about involving others in decision making by an organisation. It's about listening with intent. And engaging for a purpose.

Engaging with communities, staff and customers used to be a nice-to-have. Today, it's a must have!

 

speech-bubblesCommunication and Engagement

The crossover between communication and engagement is a unique space. It means tackling our clients' problems from both perspectives, and knowing when to focus on communicating out and when to engage.

front-paper-bulbsTraining

We’re one of Australia’s leading agency in community engagement and communication training, delivering courses to around 500 people every year. We deliver International Association for Public Participation (IAP2) courses, and co-developed the Australasian Certificate of Engagement - the industry standard. We encourage clients to build staff capacity and embed it into everyday business practice.

front-digitalDigital Communication

Connecting with people can be difficult. Especially for complex projects, or where it's hard to get noticed by disinterested or fatigued communities, or with young people. That's why we're the only communications and engagement agency to truly embrace interactive technology. We've created augmented reality apps and animations for clients .

During 2015, Articulous:

500
People Trained
9 million
People Reached
17 million
Miles in the Air!

What Can We Do For You in 2016?

Latest News

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Citizen Democracy – making it work for Australians

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This appears to be the most opportune time in modern history for citizen based democratic processes to become more prevalent. As perhaps illustrated by a rise in populist politics like Pauline Hanson’s One Nation, that pay little regards to complexities, citizens are seeking answers that they are yet see from mainstream politics. However, this potential comes with limitations.

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What makes a great leader?

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Drawing from my own personal experience, there is one exceptional leader who I will never forget. He had a way of connecting and cutting through. His authenticity, energy and commitment to delivering his vision was palpable, you could feel it simply by entering the room. He acknowledged that as the face of a successful company he was never alone, he explained that his success was a collective effort of his team and that he was “standing on the shoulders of giants.”

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Could non-verbal expressions add value to an engagement campaign?

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Communication is so much more than the spoken word. While many of us like to verbalise how we feel or think, it’s often the expressions that go with our words that add meaning. The question begs then, could we analyse only those expressions to gather rich and meaningful data?

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The Millennials: How do we engage this new workforce?

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Millennials certainly are creating change and challenging our traditional beliefs when it comes to how work gets done. Managers who are traditionally accustomed to a Baby Boomer workforce will need to engage new strategies to retain and motivate this growing group of Millennials.

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What will be your Project Legacy?

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If I mention the term project legacy, what do you think of? A statue? A plaque? Maybe it’s just the evidence of the project itself? Creating a legacy is so much more than the tangible results that are left behind on construction projects. Long after your team has left a project behind, they can (and should) leave a legacy.

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Does media relations still matter?

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Having just witnessed a year which has included U.S presidential election where the President-elect was routinely dismissed by the media and where the Brexit voters were scoffed at, has the mainstream media lost its influence?

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Consultation does not necessarily mean that the community gets what it wants.

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There have been a few projects in the media of late where community groups have lamented a lack of consultation on projects prior to delivery. Many of these projects have centred on construction and development but a few have involved policy development in areas as diverse as energy, water supply and even the definition of marriage. However diverse the topics, one thing stood out as being in common.

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Trumped by Social Media Memes – the Power of Commentary has Shifted

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I love clever memes; I love how they can take a serious political outcome and turn it into a hearty belly laugh. They can lighten the mood in an instant and provide comic relief from what can be a seemingly endless flow of bad news. The power of commentary has shifted from mainstream media, to society in general. We choose what to write, share, take notice of, or ignore. We decide what matters on any scale. This is incredible power for ordinary people.

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Your organisation’s reputation is in freefall – but don’t hit the panic button just yet!

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A stint of bad PR can happen to any organisation. You need to appease management, make staff feel appreciated, help get the business back on track and rebuild the trust of stakeholders – all within record time. It’s a lot to take in, but risk analysis and risk management can help you make the right decision for your organisation.

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 Email us today
info@articulous.com.au