You’re at a networking breakfast at a table full of strangers. It’s early. The coffee hasn’t arrived yet. And you worked late last night. Somehow you’ve got to make small talk.
stakeholder engagement
Getting from Enraged to Engaged
During one of my hostile community engagement projects, a man in his 70s raised his hand to backhand me across the face. Good sense stopped him. But it was terrifying. His hand was shaking, his face was red, and he could no longer contain the rage that was consuming...
