While reaching consensus in some situations might seem impossible, there are tools and tactics good facilitators and negotiators can use to ensure all parties meet a common ground.
Communications
Communications – A Few Tips to Cutting Through
Imagine you are a marketer, how you would try to market to that eclectic mix! In a world of tailored content it is always going to be highly challenging to market to everybody on every level with every story.
Why Is Outrage In Public Discourse Acceptable?
It seems to me that outrage, confected or otherwise is being seen as a completely legitimate tool in public discourse.
The ART Of Conversation: Through Our Eyes
The world through someone else’s eyes can look very different from our own perspective.
Made a Monumental Mistake? It’s not all Doom and Gloom
Something you did just lost the company its biggest paying client.
The phone rings; giant beads of sweat start to gather on your forehead, your heart races and you know instantly what’s coming.
Soft Skills Make for Tough Leaders
Here’s a secret most Executives won’t tell you: on their route to the top, they most probably received communications training.
Why Do We Use Jargon And How Can We Stop?
Here is a shocking revelation, are you ready? We all use jargon at work because it puts us in a position of power.
Why Professional Services Firms Don’t Blog Well
In one month I had conversations with law firm, accountancy, IT and architecture partners complaining that their staff had nothing they could talk about.
They wanted to blog.
Visual Communication: Why Icons and Emoticons Matter
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