Shoshanna Berry-Porter

How to manage tough facilitation

How to manage tough facilitation

Imagine this: You’re in the middle of a tough facilitation. It seems to be going fairly well. You’ve managed to keep the outrage from boiling over. So far. Suddenly, an angry person leaps up, face red, voice raised, and screams “This is rubbish! You lot aren’t...

The personal lessons engagement taught us in 2021

The personal lessons engagement taught us in 2021

We’ve made it through a most interesting year. A year of engaging with communities, communicating with transparency, and, let’s face it, making our way through a maelstrom of mandates, masks, and maintaining social distancing.  We wrapped up the year with our...