Support Network for Queensland Patients  

Genomics QLD
project thumbnails genomic

The challenge

In 2020 Articulous worked with Genomics QLD to design, facilitate, and report on engagement with patient groups and other stakeholders to develop a scope for the proposed Genomic Support Network for Queensland Patients, ensuring:

  • patient group and other key stakeholder buy in
  • unity of direction and purpose

Our action

The purpose was to scope a Genomic Support Network for Queensland Patients that would:

  • Advise government decision makers on patient-centric genomics and genetics policy settings
  • Help families and patients navigate access to appropriate genetic and genomic health services and connect them to appropriate patient support services.

We developed a scope for a Genomic Support Network for Queensland Patients which included:

  • The purpose, mission, vision and outcomes for a Genomic Support Network for Queensland Patients, endorsed by relevant patient groups in Queensland
  • A briefing note about the proposed service which articulated:
  • Why a genomic support network for Queensland patients
  • What the support network is
  • How it works and where is it best situated
  • What value it delivers

The outcome

Articulous conducted desktop research and key stakeholder interviews. We then ran a deep dive stakeholder forum to help scope out and develop the briefing note. The digital forum was attended by patient support groups who were asked to do pre-reading and answer a short survey to help them understand the purpose of the session.

Key stakeholders included:

  • CHQ
  • Clinical geneticists
  • Genetic counsellors
  • Rare patient groups
  • Mainstream patient groups
  • Mainstream clinicians