Over the past four years, we've engaged more than 150,000 across Australia and New Zealand to address the big data issues facing our communities and organisations. That's 150,000 people who've made an active contribution, mostly positive, and not just 150,000 clicks,...
Image
Community insight #2 – the community and environment
In the second part of our Insights series, we unpack the many shades of green and take a more detailed look at what community and environment issues really are. Aside from the technology and data, one of the biggest changes we’ve seen is how much more closely people...
150,000 people engaged – Community insight #1 Change is not always scary
There's a terrible myth that people don't want change. That's just not true. What people are actually afraid of is change when there's no sense of control. Or when change is forced upon them and there are no options. Most people, when they understand the challenges,...
Beware of this four letter word when analysing community responses
You may have heard that online surveys are dead. Even though you’re constantly being bombarded with emails and website pop ups requesting your valuable input in the form of an online survey. How many of them do you simply ignore?
Successful Reputation Risk Management Boils Down To Three Things.
I had an opportunity recently to talk to a client about managing an issue that threatened the company’s brand in the long term.
Why Is Outrage In Public Discourse Acceptable?
It seems to me that outrage, confected or otherwise is being seen as a completely legitimate tool in public discourse.
The ART of Conversation: Blending in
Blending in provides a sense of safety and comfort and often self-preservation, but if we really want to inspire change sometimes we need to take a risk and stand out.
The ART of Conversation: Behind Every Door is Something New
Get ready to walk through that door of opportunity which has been enticing you for some time. There’s a reason you keep wanting to open it and you never know what you’ll find.
How Do You Solve A Problem Like ….? Dealing With Workplace Bullying.
Have you ever been the victim of workplace bullying? What exactly is workplace bullying anyway and how would you know if you have suffered from it?