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Climate change engagement

Climate change topics the community really cares about

September 29, 2021

Aside from COVID, the hottest topic raised by community and stakeholders alike is climate change. In fact it comes up as a topic even when we’re not specifically engaging on it! Even before the IPCC issued a Code Red for humanity, ordinary …

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Employee Engagement

Tackling tough problems – improving staff morale

January 28, 2021

The executive manager shook his head. “I don’t know what to do. The annual staff survey results aren’t good. Staff morale is falling.” It wasn’t the first year. Morale had fallen in previous surveys. What should they do? At that point nobody …

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Communications, Digital Engagement

Is the communications team from the ABS ready to explode? They should be!

October 04, 2016

The Australian Bureau of Statistics (ABS) recently stated that it planned to actively prosecute Australians who had failed to complete their census within the allotted timeframe. Apparently there are up to one million Australians facing a fine for an incomplete census! There …

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Communications

The Power of Words; A very real Case Study on the word Sorry

November 03, 2015

In both engagement and communications the word sorry is one that is greatly under utilised. …

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Crisis communications

Successful Reputation Risk Management Boils Down To Three Things.

September 10, 2015

I had an opportunity recently to talk to a client about managing an issue that threatened the company’s brand in the long term. …

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Communications

Made a Monumental Mistake? It’s not all Doom and Gloom

August 11, 2015

Something you did just lost the company its biggest paying client. The phone rings; giant beads of sweat start to gather on your forehead, your heart races and you know instantly what’s coming. …

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Crisis communications

If You’re Not At The Dinner Table You Might Be On The Menu

July 20, 2015

In IAP2 and community engagement land there is a great saying that goes along the lines of; if you’re not at the dinner table you might be on the menu. …

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Communications

Change and the Power of Engagement

February 11, 2015

If there is one underlying message from both the recent election in Queensland and the rumblings surrounding a potential change of Prime Minister in Canberra it is that party powerbrokers believe that in both cases they have struggled to ‘sell their message”. …

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Community Engagement

Engaging Mental Health Patients in Reform – What Happens When the Right People are in the Room

December 23, 2014

Community Engagement for Mental Health - What Happens When The Right People Are In the Room? …

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Community Engagement

Beyond Decision Making in Community Engagement

October 11, 2014

So you’ve done your community engagement. The public is happy. They’ve been heard, influenced and perhaps collaborated in or empowered the decision making. Then what? …

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Recent Posts

  • How hybrid engagement is changing the way we engage with our audiences 12 May 2022
  • Equity-Centred Community and Stakeholder Engagement 23 March 2022
  • Environmental engagement for people, planet and profit 17 February 2022
  • The personal lessons engagement taught us in 2021 26 January 2022
  • The Great Resignation: Employee Engagement in a Post-Pandemic World 19 January 2022

Categories

  • Climate change engagement (5)
  • Communications (88)
  • Community Engagement (94)
  • Crisis communications (6)
  • Customer engagement (6)
  • Digital Engagement (22)
  • Employee Engagement (20)
  • The ART of Conversation (29)
  • The Hidden Persuaders (8)
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  • Hello
  • About us
  • Services
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    • Engagement
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