Can Business Executives catch the Digital Wave at 50-something?
Social media is just another communication channel. With its own pros and cons, different measurements, different tone of voice and a whole new way of connecting. Catching the digital wave is possible even if you’re a 50-something or 60-something executive. …
Eight Easy Steps to Workshop Greatness!
There are workshops that conjure up images of a dreary room full of disinterested people, negative attitudes, poor outcomes and bad coffee. I’m going tell you how to avoid running one of these workshops, ever again. …
Community Engagement Definition of the Month: Engagedy
Some community engagement programs are easy to predict. They're relatively routine. But others suddenly turn from routine to tragedy. …
Community Engagement Definition of the Month: Entourengage
If your engagement entourage outnumbers the public at an event, you have officially sent an entourengage. We've all seen it. There's 12 of us - engagement specialists, a welcome team, back up comms people, plus specialists from every technical team - and no …
Getting from Enraged to Engaged
During one of my hostile community engagement projects, a man in his 70s raised his hand to backhand me across the face. Good sense stopped him. But it was terrifying. His hand was shaking, his face was red, and he could no …