It’s a celebrity… get ME outta here!
When it comes to reality TV, celebrities sell. But when it comes to facilitation, sticking a celebrity out front won’t fool ‘em. And you might pay dearly for the mistake. …
Five things every community engagement person should stop doing
Every day and in every industry we are continually adding ideas or processes. But so often we forget to delete. When we review or audit community and stakeholder engagement within organisations, we see how passionate our engagement colleagues are. Their passion for …
Why staff, stakeholders and community are better at innovation: 5 Insights
The development of new app that will streamline compliance processes costs and save millions to an energy organisation, creation of a centralised system to map capability to automate HR processes, financial commitment by disparate parties to create a regional ecosystem to drive …
Good presentation skills require us to challenge our preconceptions
What are the elements that make for a good communicator, or conversely, a poor one? Why is it that some have the gift of presenting and some do not? How do presenters stand out when most follow a very similar formula? …
Project E
Here at Articulous we have been working on a very exciting start up project which promises to be a game-changer in the world of engagement and evaluation. …
Why an Ethical Approach to Engagement is Critical
Ethics in engagement is vital. We need ethics to keep the process open, honest, inclusive, far-reaching, respectful, fair, collaborative, and informative. Without ethics, people lose faith in the engagement process, they don’t trust it, they feel used, marginalised, unheard and irrelevant. …
Why exploring digital trends and applying intuition works
To be noticed in today’s avalanche of information, businesses need to engage an audience within seconds. This means cutting through by being intuitive, innovative and truly understanding the audience. Finding fast ways to communicate and using engaging content is essential. Digital strategies …
Could non-verbal expressions add value to an engagement campaign?
Communication is so much more than the spoken word. While many of us like to verbalise how we feel or think, it’s often the expressions that go with our words that add meaning. The question begs then, could we analyse only those …
Consultation does not necessarily mean that the community gets what it wants.
There have been a few projects in the media of late where community groups have lamented a lack of consultation on projects prior to delivery. Many of these projects have centred on construction and development but a few have involved policy development …
Facing the Music can build Community Trust
I recently had the pleasure of travelling throughout the Surat Basin in south west Queensland with a client of Articulous for a week, facilitating community information sessions. There were a few key lessons that I took away from that week that I …
Does Online Community Engagement just mean having a Facebook page?
It can, but it doesn’t have to. There are heaps of tools, here are just some and how they’re being used. …
If You’re Not At The Dinner Table You Might Be On The Menu
In IAP2 and community engagement land there is a great saying that goes along the lines of; if you’re not at the dinner table you might be on the menu. …
How to Create an Engagement Strategy that’s not a Door Stopper
On complex projects, it's really tempting to create a door stopper of an engagement strategy. The kind that's so thick it probably rivals the length of the technical studies for the project you're engaging on. …
Community Engagement Definition of the Month: Engagedy
Some community engagement programs are easy to predict. They're relatively routine. But others suddenly turn from routine to tragedy. …
Community Engagement Definition of the Month: Entourengage
If your engagement entourage outnumbers the public at an event, you have officially sent an entourengage. We've all seen it. There's 12 of us - engagement specialists, a welcome team, back up comms people, plus specialists from every technical team - and no …
Getting from Enraged to Engaged
During one of my hostile community engagement projects, a man in his 70s raised his hand to backhand me across the face. Good sense stopped him. But it was terrifying. His hand was shaking, his face was red, and he could no …