Made a Monumental Mistake? It’s not all Doom and Gloom
August 11, 2015
Something you did just lost the company its biggest paying client. The phone rings; giant beads of sweat start to gather on your forehead, your heart races and you know instantly what’s coming. …
The ART of Conversation: There’s No Such Thing As A Blank Page
July 02, 2015
When you're trying to communicate or engage, you're never starting with a blank page. Every page is etched with a history. …