It’s a celebrity… get ME outta here!
When it comes to reality TV, celebrities sell. But when it comes to facilitation, sticking a celebrity out front won’t fool ‘em. And you might pay dearly for the mistake. …
Five things every community engagement person should stop doing
Every day and in every industry we are continually adding ideas or processes. But so often we forget to delete. When we review or audit community and stakeholder engagement within organisations, we see how passionate our engagement colleagues are. Their passion for …
Project E
Here at Articulous we have been working on a very exciting start up project which promises to be a game-changer in the world of engagement and evaluation. …
Could a conversation with a computer change how we engage?
Conversational User Interfaces (CUIs), more commonly known as voice recognition tools or chatbots, have big implications for engagement professionals, and we should be excited – very excited. The question on my lips is not whether the rise of conversational interfaces can help …
Can Business Executives catch the Digital Wave at 50-something?
Social media is just another communication channel. With its own pros and cons, different measurements, different tone of voice and a whole new way of connecting. Catching the digital wave is possible even if you’re a 50-something or 60-something executive. …
Top Fears for running Online Community Engagement
We’ve been delivering training to government and private sector companies on how to engage communities and stakeholders through digital and online tools. Using live polling and yes, even butcher’s paper, we’ve tallied the most common fears and obstacles for running online or …
Community Engagement Definition of the Month: Engagedy
Some community engagement programs are easy to predict. They're relatively routine. But others suddenly turn from routine to tragedy. …
Corporate Networking and the Curse of Small Talk Syndrome
You're at a networking breakfast at a table full of strangers. It's early. The coffee hasn't arrived yet. And you worked late last night. Somehow you've got to make small talk. …
Eight Signs You Need to Declutter Your Business’ Communication Processes
Just as our personal lives need decluttering, so too do our businesses. And it's not just decluttering our desks. Increasingly our internal and external communications are being bogged down in unnecessary systems and processes. Processes that are outdated but we that cling to …
Community Engagement Definition of the Month: Entourengage
If your engagement entourage outnumbers the public at an event, you have officially sent an entourengage. We've all seen it. There's 12 of us - engagement specialists, a welcome team, back up comms people, plus specialists from every technical team - and no …
Managing Reputations In the Face of a Crisis
Reputation management doesn't happen in a moment. It's a three-stage process: 1. Building and maintaining reputations 2. Protecting reputations 3. Rebuilding reputations Some are lucky and spend most of their time building and maintaining reputations. Others get stuck, toggling between protecting and rebuilding. And others never …