Online Engagement Training
Mastering Community and Stakeholder Engagement Using Online Tools
Articulous Communications has developed Australia's first training course tailored specifically to the community and stakeholder engagement profession.
The course explores the why, when and how of using online community and stakeholder engagement.
Did you know that a 2013 survey by Articulous Communications of community and stakeholder engagement practitioners found that:
Course Content
- When to use online engagement tools
- The range of online engagement tools and platforms available (from an independent and objective perspective)
- The pros and cons of engagement tools
- A framework for choosing the best tool to fit your engagement purposes.
- How to integrate online engagement with your broader community and stakeholder engagement program
- Up-to-date statistics and data on online engagement
- Real and relevant case studies
- How to overcome the challenges of online engagement, including crisis management, reputational risks, anonymity, moderation and more.
The one-day course has been developed using academic research, real case studies and industry research which reveals how the industry is using online engagement tools today.
Our Trainers
The course is delivered by highly-experienced community and stakeholder engagement professionals, who are sought-after trainers.
Amanda Newbery, a licensed trainer in IAP2’s Certificate in Public Participation; Emotion and Outrage in Public Participation; Awareness in Public Participation; BEO and Cred courses. She is a multi-award winning engagement professional who practises nationwide.
Rob Gravestocks has more than 20 years’ experience in stakeholder and community engagement, public relations, strategic communications, marketing and training. He gained those skills having worked in both the private and not for profit sector. He also has significant experience in learning and development having worked with a number of institutions from TAFE to UNSW Global and the University of Sydney where he recently tutored and guest lectured.