Facilitation: behind the scenes
If you’ve ever been to a facilitated workshop or event you’ll be familiar with the role of the facilitator: the person who welcomes everyone, encourages participation in engagement activities, introduces guests, highlights the key messages of the speakers, asks thought provoking questions, …
Engagement tools: paper vs digital. Which is better?
In recent years digital engagement has really taken off with people experimenting with new technologies that make engagement activities more accessible and sustainable. As leaders in the digital engagement sector, Articulous is often called upon to help clients who want to be …
Beware of this four letter word when analysing community responses
You may have heard that online surveys are dead. Even though you’re constantly being bombarded with emails and website pop ups requesting your valuable input in the form of an online survey. How many of them do you simply ignore? …
Are online surveys dead?
You may have heard that online surveys are dead. Even though you’re constantly being bombarded with emails and website pop ups requesting your valuable input in the form of an online survey. How many of them do you simply ignore? …
Facilitation: Tips for successful sessions
Here at Articulous we facilitate a LOT of meetings and workshops. Thankfully we love doing this, especially when the content is complex or contentious. We have been tweeting a selection of our favourite twenty tips for making sure that your facilitation session …
Why everyday people turn up to solve community problems
It was a Saturday morning. The first day in a four-month process for members of a citizen engagement process to tackle a very tricky issue. …
Avoid the last minute engagement rush
The proverb – “he who hesitates is lost” could be true when it comes to last minute stakeholder engagement. If we spend too much time thinking about engaging rather than planning and delivering it strategically, we can run out of time to …
Asking the right questions – it’s all in the framing
For some people the tricky part of engagement can be actually making the decision to engage and working out how to go about it. While it’s vital to have a strategy that informs engagement, it’s equally as important not to skip past …
The truth about common ground and community engagement
Common ground is something that people agree about even if they disagree about other things (Merriam-Webster, 2018). It can be an important objective of community engagement where there is strong disagreement or conflict between groups. However, reaching common ground is not always an …
IoT Conference
Humans, technology and data in focus at the IoT conference Drones, self drive miniature smart cars, and smart data were highlights of the National IoT (Internet of Things) Conference in Melbourne on 4 June. Amongst the smart gadgets, it was the human aspect of technology that was brought …
Articulous goes global
May was a busy month for Articulous team member Rob Gravestocks who spoke at conferences in Melbourne and Beijing. Rob spoke on community resilience in the face of climate change at the Climate Adaptation 2018 Conference in Melbourne. Mounted by the National …
Help stamp out burnout in a 24/7 world
You know them. They left the office at 10pm, kept working overnight and they’re back in the office at 6am. By then they’ve already scanned what was trending, the media clippings and their emails. Breakfast was a double shot coffee. But it …
Engaging on Transport Infrastructure
“I’ve been yelled at. Threatened. Spat at. Cried at. I’ve felt in danger. I’ve felt frightened. I’ve felt exhausted.” That’s how one colleague has described her life as an engagement manager on a major road construction job. But it’s her perfect job. “I …
No one’s listening, right?
How good are your powers of persuasion? Here’s 5 simple steps to selling the most complex ideas. …
It’s a celebrity… get ME outta here!
When it comes to reality TV, celebrities sell. But when it comes to facilitation, sticking a celebrity out front won’t fool ‘em. And you might pay dearly for the mistake. …
UQ Sport Engage
Almost 1,500 people took part in UQ Sport Engage, initiated to better understand the role of UQ Sport in the community, the needs of stakeholders, and to help guide future strategic planning. UQ Sport Engage set a benchmark for future engagement to …
Community Engagement Toolkit for Planning
In 2017, the Minister’s Guidelines and Rules under the new Planning Act 2016 came into effect. These changes prescribe a higher level of engagement and for earlier engagement to be done by local governments. They also require that the communications plan (comprising …
Five things every community engagement person should stop doing
Every day and in every industry we are continually adding ideas or processes. But so often we forget to delete. When we review or audit community and stakeholder engagement within organisations, we see how passionate our engagement colleagues are. Their passion for …
We know how to manage complex change
Climate change is an issue facing all of us. Community awareness and engagement around how to deal with climate change is something that a number of councils are working towards. Articulous recently worked with Moreton Bay Regional Council to plan how to …
When engagement gets tricky: tips to get you across the line
When engagement gets tricky: tips to get you across the line A question we hear time and time again from our clients is how to tackle difficult engagement. Whether it be highly emotional issues, opposing viewpoints, lack of strategic direction, or differing …