With an eye for detail, quick thinking approach and ability to build relationships, Emma Andrews was appointed Chief Operating Officer in 2018 and Chief Strategy Officer in 2020. With more than 20 years’ experience in strategic communications and engagement, Emma leads a dynamic team of engagement and communication professionals with her eyes firmly on service excellence.
Emma has been instrumental in delivering Australian and industry ‘firsts’ and has been part of national and international award-winning engagement teams. She thrives on innovation, and through her creative and detailed approach Emma delivers to exceptional standards.
Emma is an experienced facilitator that can bring people from many different backgrounds and organisations to consensus on often complex issues. She knows how to uncover stories, experiences and feedback and is quick to shape this into realistic strategies and goals.
Her creative flare, high quality work, and ability to distil complex information gives Emma the confidence to take an idea and shape it into a meaningful project from the ground up. She approaches complex needs with a strategic mind and provides sound advice to clients to ensure they have a clear direction.
Leading teams on major projects, Emma understands the complexities of stakeholder engagement for projects involving complex and challenging political and social issues. Her experience extends to private, non-profit and government sectors across a range of industries including housing, tourism, economic development, innovation, information technology, justice, health and property.