14 March 2017
Community Engagement, Engagement, Online Engagement, Technology Articulous Communication, chatbots, Communications, Community Engagement, connecting and engaging, Conversation, Conversational User Interfaces, CUI, Data, Digital Strategy, Engagement, Feedback, interactive, Online Engagement, Research, social media, surveys, Technology, Voice Recognition 0
Conversational User Interfaces (CUIs), more commonly known as voice recognition tools or chatbots, have big implications for engagement professionals, and we should be excited – very excited. The question on my lips is not whether the rise of conversational interfaces can help us to engage, but how we can best use them to engage in meaningful ways.
9 March 2017
Engagement, Technology audience, Augmented Reality, Community and Stakeholder Engagement, Community Engagement, connecting and engaging, consumer, digital, Digital Strategy, Engagement, engagement strategy, intuition, Marketing, Online Engagement, PR, Public Relations, snapchat, social media, stakeholder, Stakeholder Engagement, Technology, Trends, Virtual Reality 0
To be noticed in today’s avalanche of information, businesses need to engage an audience within seconds. This means cutting through by being intuitive, innovative and truly understanding the audience. Finding fast ways to communicate and using engaging content is essential. Digital strategies are now a big part of this.
2 March 2017
Communications, Engagement, Public Relations, Technology communication, Communications, Community Engagement, connecting and engaging, Conversation, Engagement, Ideas, PR, Public Participation, Public Relations, social media, Virtual Reality 0
Quite often, a major goal of any communication or public relations strategy is to have a significant impact on the feelings, attitudes and behaviours of stakeholders. The rise of technology like virtual reality offers new possibilities for storytelling and new ways to impact people. As a practitioner who loves the power of the written word, the potential impact for life-changing communication programs to be implemented is both intriguing and challenging.
28 February 2017
Social Media, Technology app, connecting and engaging, Conversation, Marketing, mobile phone, Nokia 3310, nostalgia, smart phone, social media, Technology 0
If the rumours are true, and the NOKIA 3310 is set to be revised at the Mobile World Congress, this is an exciting time. I owned one of these delightful handsets, and it stood the test of time.
22 December 2016
Public Relations, Social Media Brexit, communication, Donald Trump, Media Relations, PR, Public Relations, social media 0
Having just witnessed a year which has included U.S presidential election where the President-elect was routinely dismissed by the media and where the Brexit voters were scoffed at, has the mainstream media lost its influence?
24 November 2016
Social Media Donald Trump, filters, Media, memes, power, presidency, social commentary, social media, society, trump 0
I love clever memes; I love how they can take a serious political outcome and turn it into a hearty belly laugh. They can lighten the mood in an instant and provide comic relief from what can be a seemingly endless flow of bad news. The power of commentary has shifted from mainstream media, to society in general. We choose what to write, share, take notice of, or ignore. We decide what matters on any scale. This is incredible power for ordinary people.
22 November 2016
Online Engagement, Public Relations Media, PR, Public Relations, publicity, Relationships, Reputation, risk analysis, risk management, social media 0
A stint of bad PR can happen to any organisation. You need to appease management, make staff feel appreciated, help get the business back on track and rebuild the trust of stakeholders - all within record time. It’s a lot to take in, but risk analysis and risk management can help you make the right decision for your organisation.
17 November 2016
Communications Budget, campaign, communication, Communications, digital, Project, social media, Technology, Training 0
While communicators are intuitive when it comes to delivering successful campaigns, your campaign can be stopped in its tracks before you’ve had time to gather the team for a motivational high-five. A few simple tricks can help overcome these road blocks and get your campaign off the ground.
20 September 2016
Communications, Communications Training, News, Online Engagement, Social Media communication, Communications, content creation, data driven communication, social media 0
In the olden days - aka 5 years ago - consultancies could produce great communications programs built on instinct and experience. Fast-forward to 2016, and communication experts can take that instinct and experience and triangulate it with data. Here are just a few ways modern communication teams are integrating instinct with data.
6 September 2016
Articulous, Communications Training, Engagement Training, Online Engagement, Social Media Articulous Communication, Articulous Communications, communication, Communication strategy, Engagement Training, executive coaching, Online Engagement, social media, Technology, Training 0
Social media is just another communication channel. With its own pros and cons, different measurements, different tone of voice and a whole new way of connecting. Catching the digital wave is possible even if you’re a 50-something or 60-something executive.
1 September 2016
Communications, Community Engagement Business, Business Communication, communication, Entrepreneurs, leadership, social media, Training 0
Much is made of big data and data-driven communication. But so very little is spoken of human data. So what is the difference?
30 August 2016
Community Engagement, Online Engagement, Social Media communication, Community and Stakeholder Engagement, Community Engagement, Data Analysis, Engagement, Online Engagement, p2, social media, Stakeholder Engagement 0
It can, but it doesn’t have to. There are heaps of tools, here are just some and how they’re being used.
23 August 2016
Community Engagement, IAP2, Online Engagement Articulous Communication, Community Engagement, Digital Engagement, Digital Strategy, Facebook, IAP2, Online Engagement, p2, social media, Training 0
We’ve been delivering training to government and private sector companies on how to engage communities and stakeholders through digital and online tools. Using live polling and yes, even butcher’s paper, we’ve tallied the most common fears and obstacles for running online or digital engagement.
2 August 2016
Communications, Online Engagement Blog, businesses, campaigns, connect, Facebook, Knowledge, Networking, platforms, promote, protocols, share, social media, work 0
There are legitimate reasons why we may use social media for work, at work and during work hours.
10 December 2015
Community Engagement, Engagement Training Communications, Communications Strategy, Media, Media Relations, Pubic Relations, social media, Stakeholder Engagement 0
The perceived influence of the daily newspaper is out of proportion with the volume of its readership and numbers are dropping. However some editors and journalists would still have you believe that they are the sole king and queen-makers in our modern society.
17 November 2015
Communications, Communications Training, Community Engagement Content Strategy, Facebook, Online Engagement, social media 0
Having a bit more time to throw at my social media profiles in the past few months I noticed that more and more people just share stuff. Less and less are people creating/posting original content. And, in my opinion it is BORING!
12 October 2015
Communications, Communications Training, Engagement Training Blogs, Budget, communication, Communications, Electronic Communication, Marketing, Online Profiles, PR, Reputation, social media, Speaking, strategy, Tactics, Website 0
While communications sometimes takes a backseat, if you follow these 5 sure-fire tips you can avoid a communication meltdown.
12 June 2015
Communications, Communications Training, Community Engagement Community Engagement, engagement strategy, hashtags, social media, vocal minority 0
Our communities are sophisticated and sceptical with unprecedented access to information. If they missed the paper, the radio or evening news, they can get online and catch up on the story at a time that suits them.
15 May 2015
It's 9am and you've already read the news, tracked social media mentions, checked google analytics and cleared some of your overnight emails. Your director has piled another task on your teetering workload. Then a crisis hits and you know you're never going to get to the stuff you need to.
13 May 2015
Communications, Community Engagement, Public Relations advertising, Business, Community, Conversation, Marketing, social media 0
After discovering internet chat rooms in the mid-90s I was amazed that I could ‘chat’ to anyone across the globe in real time on my PC. Admittedly since then my social media knowledge has vastly improved, as have my online experiences. Gentle warnings from others to ‘watch out for creeps’ put a swift end to my chat room days.