Online Engagement Training

Mastering Community and Stakeholder Engagement Using Online Tools

Articulous Communications has developed Australia's first training course tailored specifically to the community and stakeholder engagement profession.

The course explores the why, when and how of using online community and stakeholder engagement.

Did you know that a 2013 survey by Articulous Communications of community and stakeholder engagement practitioners found that:

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Facebook is the most commonly used online tool for engaging communities online

20% of engagement practitioners are funding their online engagement projects through additional expenditure rather than taking it from budgets allocated for traditional engagement

100% of engagement professionals believe the sector will be devoting more expenditure on online engagement over the next three years

Project managers are just as interested in conducting online engagement as community and stakeholder engagement practitioners

Course Content

  • When to use online engagement tools
  • The range of online engagement tools and platforms available (from an independent and objective perspective)
  • The pros and cons of engagement tools
  • A framework for choosing the best tool to fit your engagement purposes.

  • How to integrate online engagement with your broader community and stakeholder engagement program
  • Up-to-date statistics and data on online engagement
  • Real and relevant case studies
  • How to overcome the challenges of online engagement, including crisis management, reputational risks, anonymity, moderation and more.

The one-day course has been developed using academic research, real case studies and industry research which reveals how the industry is using online engagement tools today.

Our Trainers

The course is delivered by highly-experienced community and stakeholder engagement professionals, who are sought-after trainers.

They include:

Amanda NewberyAmanda Newbery, a licensed trainer in IAP2’s Certificate in Public Participation; Emotion and Outrage in Public Participation; Awareness in Public Participation; BEO and Cred courses. She is a multi-award winning engagement professional who practises nationwide.

nathan-williamsNathan Williams, who has worked on engagement projects across the country, and also spent a decade working within the IT sector. He has conducted online engagement for governments and the private sector, and is experienced in managing online crises.

Private / corporate in-house bookings are also available. 

Register your interest for an upcoming course: