All posts in Stakeholder Engagement

Let’s talk Citizens’ Juries – with Max Hardy

Citizens’ Juries have proven to be quite versatile for a range of issues and decisions. More recently I have seen some citizens’ juries address more open ended questions, providing directions for long term planning, and identifying principles to inform policy development.

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Facing the Music can build Community Trust

I recently had the pleasure of travelling throughout the Surat Basin in south west Queensland with a client of Articulous for a week, facilitating community information sessions. There were a few key lessons that I took away from that week that I thought were worth sharing, purely from a practical perspective.

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Public Meetings – the good, the bad and the ugly

Public meetings. Ugghhhh. We often try to avoid them, but to be perfectly honest, I’ve also seen them work really well.

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We are the Online World – how Technology and the Internet can enable Online Engagement

Recently discussions have begun to explore the concept that we are the internet and the internet is a reflection of us. This has many ramifications for the way we approach online engagement, so let’s explore what this means.

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Will Gamification work for your Project? – Reduce your Juice Revisited

It wasn’t just about engaging people, but about changing behaviour, so the games were designed to teach people positive actions and show them the gamified result with the aim of then replicating the real life behaviour

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Why Engage? Because we’re Human.

In an age where data is king, and every transaction and enquiry is trackable, some will ask “why engage?”. Why spend the time? Why take the added expense?

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8 tips to nailing a top-line presentation

Presenting your hard work can be daunting, especially when it’s to senior management, but it’s also a great opportunity to demonstrate what you have achieved and the value of your findings.

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Evaluation – what does it really mean for your communication or engagement project?

Evaluation is a common word in communication and engagement circles, and yet it is often overlooked or hastily considered at the conclusion of a project.

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Are we getting the Engagement Expectation Right?

“…This session is part of what will be ongoing engagement with industry and the community about the project. We want to involve the industry and community in the project. But this isn’t some all empowering engagement thing…”

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Digitally disrupted? Then it’s time to Re-Evaluate Communication and Engagement Practices

While the word ‘disruption’ may insinuate a problem, what is really being described is a movement or permanent change to the way business operates that can lead to benefits for the business and its stakeholders.

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Even when Engagement looks like it Failed it can Teach you a lot.

However this one particular session did not exactly erupt with enthusiasm from the local community. So what does this mean? Did the engagement fail?

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Why do Stakeholder Lists Matter, and Who is Responsible?

Knowledge of who your stakeholders are and how to contact them is imperative to any organisation, yet this is one area, in my experience, that organisations do poorly.

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Why Is Outrage In Public Discourse Acceptable?

It seems to me that outrage, confected or otherwise is being seen as a completely legitimate tool in public discourse.

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If You’re Not At The Dinner Table You Might Be On The Menu

In IAP2 and community engagement land there is a great saying that goes along the lines of; if you’re not at the dinner table you might be on the menu.

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Community Engagement Versus Stakeholder Engagement

Over the past few months of IAP2 training there have been some very interesting discussions about community versus stakeholder engagement.c

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