The answer is simple – focus on being a champion of the process not a champion of the outcome.
Over the past 12 months, we have workshopped with hundreds of engagement professionals across every state and territory and throughout New Zealand, and this is what we’ve learned about the emerging trends in community engagement.
The values have served us well in practice and challenged us to deliver engagement that can meet these ideals. But, to me, there is one burning question and that is ‘do we need a refresh?’
Over the past few months of IAP2 training there have been some very interesting discussions about community versus stakeholder engagement.c
It's Saturday, and you've had a long week already but you've got to manage a community drop in session. The local community is angry. There’s an action group, and a particularly angry man.