All posts in Communications Training

Data-driven Communications 

In the olden days - aka 5 years ago - consultancies could produce great communications programs built on instinct and experience. Fast-forward to 2016, and communication experts can take that instinct and experience and triangulate it with data. Here are just a few ways modern communication teams are integrating instinct with data.

Read more

Can Business Executives catch the Digital Wave at 50-something?

Social media is just another communication channel. With its own pros and cons, different measurements, different tone of voice and a whole new way of connecting. Catching the digital wave is possible even if you’re a 50-something or 60-something executive.

Read more

Eight Easy Steps to Workshop Greatness!

There are workshops that conjure up images of a dreary room full of disinterested people, negative attitudes, poor outcomes and bad coffee. I’m going tell you how to avoid running one of these workshops, ever again.

Read more

How to stop the Conversation Block!

Some people thrive on blank slates. Others respond better if they are given context, background and solutions. Either way you need to know your objectives and stimulate the conversation.

Read more

“So what is it you do for a living” – Your company story for SMEs

If you’re running an SME, your story, your point-of-difference, your services need to be instantly ready to roll off the tongue.

Read more

Storytelling – it’s much more than just telling a story

We can never underestimate the power of storytelling. What makes storytelling more than just telling a story is the meaning behind the words, the visual journey, and the way messages are brought together with clarity.

Read more

Why Small Business Should Spend Big on Communication

The key for business is to add value to logos and visual branding. That value comes from communication which transforms a logo and brand into reality.

Read more

Be Prepared: the new way to beat an Australian Natural Disaster

In our work it is clear that the disaster story is switching focus from recovery to preparation. When it comes to the behaviour of individuals, being prepared also saves lives. From a communication perspective it has its challenges.

Read more

8 tips to nailing a top-line presentation

Presenting your hard work can be daunting, especially when it’s to senior management, but it’s also a great opportunity to demonstrate what you have achieved and the value of your findings.

Read more

Employee Communications:  Say something with meaning or don’t bother

I have been fortunate to work with some very clever employee communications and engagement experts in my career and one key lesson that has stuck with me is – If you aren’t saying anything meaningful then don’t say it at all.

Read more

Being the loudest guy/girl in the room doesn’t make a good Presenter

Some people believe that to be a good presenter or public speaker, you have to be charismatic and outgoing, but this simply isn’t true.

Read more

How to have Difficult Conversations: Five Key Tips for Managing them Successfully

If you work long enough and achieve a certain amount of seniority then it is almost inevitable that you will need to discipline somebody who reports to you.

Read more

Three Behaviours to Encourage successful Communications and Engagement during Conversations

Here are three key tips that I have learned along the way that I find very useful to keep in your back pocket next time you are having conversations with another.

Read more

When you are one of the Dominant Voices can you really understand what it’s like to not be?

What struck me was that given that all of the commenters were men, did they really understand what it was like for a female jockey in the Australian racing industry and did they even ask?

Read more

Social Media is so Boring

Having a bit more time to throw at my social media profiles in the past few months I noticed that more and more people just share stuff. Less and less are people creating/posting original content. And, in my opinion it is BORING!

Read more

Feedback – The Crucial Final Step to any Engagement

Have you ever provided an opinion on a topic or contributed to a project and been unaware of what happened to the information?

Read more

Will This Bacon Sandwich Kill Me? Don’t Risk Misrepresentation

According to media reports, The World Health Organization (WHO) recently issued a press release stating that the risk of processed meats such as bacon is as high as smoking when it comes to causing cancer.

Read more

When is the Right Time to Engage?

Knowing when to engage can make the difference between getting a great turnout of people who wish to engage and getting a big turnout of people who are angry at the lack of time they have to participate in the process!

Read more

The Power of Words; A very real Case Study on the word Sorry

In both engagement and communications the word sorry is one that is greatly under utilised.

Read more

Why Successful Engagement and Good Communications go Hand in Hand

I see engagement and communications as two sides of the same coin. Allow me to explain why.

Read more